Google Dialogflow CX Conversational AI Developer

4 weeks ago

Mumbai, India Tech Mahindra Full time
Job Description: Google Dialogflow CX Conversational AI Developer

As a Conversational AI Developer, you will design, develop, and implement high-quality conversational experiences using Google Dialogflow and integrate them with Generative AI models. You will work closely with cross-functional teams to deliver AI-driven solutions that improve customer experiences.

Key Responsibilities:

- Design, build, and maintain conversational agents (chatbots/voicebots) using Google Dialogflow ES & CX, Google CCAI Platform, Agent Assist, Insights, Vertex AI.

- Develop and integrate fulfillment logic using Node.js (Intermediate / Advanced) or Python (Intermediate / Advanced) to enable dynamic, context-aware conversations.

- Implement Natural Language Processing (NLP) and Natural Language Understanding (NLU) models for efficient intent recognition and entity extraction.

- Fine-tune and optimize Generative AI models (such as OpenAI, GPT models) to enhance conversational experiences.

- Integrate external APIs and services with conversational agents for real-time data and personalized responses.

- Implement conversational AI solutions in multi-channel environments (e.g., web, mobile, voice assistants).

- Work with cloud services such as Google Cloud Functions, Cloud Run, Firebase, etc to host serverless fulfillment for chatbots.

- Collaborate with UI/UX teams to design user-friendly conversational flows.

- Perform rigorous testing and ensure the bot behavior meets performance, scalability, and quality standards.

Monitor and analyze chatbot performance using Google Analytics, Dialogflow CX, and other tools like Insights, Agent Assist to improve conversational accuracy and user satisfaction.

Technical Skills:

- Google Dialogflow (ES/CX): Proficient in designing intents, entities, contexts, and webhook integration.

- Generative AI (GPT, LLMs): Hands-on experience implementing and fine-tuning large language models for conversation flows.

- Programming Languages: Medium to strong expertise in Python and/or Node.js for backend services and integrations.

- Cloud Platforms: Experience with Google Cloud (GCP), AWS, or Azure for deploying and scaling conversational applications.

- API Integrations: Experience integrating with RESTful APIs, webhooks, and third-party services (CRM, ERP, etc.).

- Database Management: Knowledge of NoSQL (Firestore, MongoDB) or SQL (MySQL, PostgreSQL) for storing and retrieving data.

- Machine Learning: Understanding of ML concepts (NLP, NLU, sentiment analysis) and tools like TensorFlow, Hugging Face, or Transformers.

- Version Control: Proficiency with Git for version control and collaboration.

**** Dialogflow Analytics: Knowledge of bot performance monitoring tools like Google Analytics, Dialogflow's built-in analytics, and other AI/ML model tracking tools like Insights(Required), Agent Assist (Required).

- Deployment Pipelines: Experience with CI/CD tools for automated testing and deployment.

Nice-to-Have:

- Familiarity with cloud infrastructure like Docker or Kubernetes for containerization and microservices.

- Prior experience in voice-enabled applications using platforms like Alexa, Google Assistant, Telephony integrations, etc.

- Experience with multi-lingual chatbot development.

Soft Skills:

- Strong problem-solving abilities and keen attention to detail.

- Excellent communication skills for collaborating with cross-functional teams.

- Ability to document processes and write clear, maintainable code.

This role demands a developer who can combine conversational AI expertise with strong coding and cloud platform experience to build scalable and intelligent chatbot systems enhanced by generative AI technologies.

  • Google dialogflow cx conversational ai developer

    3 weeks ago

    Mumbai, India Tech Mahindra Full time

    Job Description: Google Dialogflow CX Conversational AI Developer As a Conversational AI Developer , you will design, develop, and implement high-quality conversational experiences using Google Dialogflow and integrate them with Generative AI models. You will work closely with cross-functional teams to deliver AI-driven solutions that improve customer...

  • Google Dialogflow CX Conversational AI Developer

    4 weeks ago

    Mumbai, India Tech Mahindra Full time

    Job Description: Google Dialogflow CX Conversational AI Developer As a Conversational AI Developer, you will design, develop, and implement high-quality conversational experiences using Google Dialogflow and integrate them with Generative AI models. You will work closely with cross-functional teams to deliver AI-driven solutions that improve customer...

  • Google Dialogflow CX Conversational AI Developer

    4 weeks ago

    Mumbai, India Tech Mahindra Full time

    Job Description: Google Dialogflow CX Conversational AI Developer As a Conversational AI Developer , you will design, develop, and implement high-quality conversational experiences using Google Dialogflow and integrate them with Generative AI models. You will work closely with cross-functional teams to deliver AI-driven solutions that improve customer...

  • Conversational AI Systems Developer for Intelligent Chatbots

    6 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    Role OverviewWe are seeking a highly skilled Conversational AI Systems Developer to join our team at Tech Mahindra. As a key member of our Conversational AI team, you will design and develop cutting-edge conversational systems that leverage the power of Generative AI models.Job DescriptionThe ideal candidate will have expertise in developing conversational...

  • Dialogflow Intern

    6 months ago

    Malad, Mumbai, Maharashtra, India DIGI-LATERAL SOLUTIONS Full time

    As a Dialogflow Chatbot Intern, you will have the opportunity to work on cutting-edge projects involving the development and implementation of conversational agents using Google's Dialogflow platform. This internship is an excellent chance to gain hands-on experience in the field of natural language processing, artificial intelligence, and chatbot...

  • Conversational AI Solutions Architect

    1 week ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    Job Overview">    We are seeking a highly skilled Conversational AI Solutions Architect to join our team at Tech Mahindra. As a key member of our organization, you will design and develop cutting-edge conversational experiences using Google Dialogflow and Generative AI models.">About the Role">    As a Conversational AI Solutions Architect, you will...

  • Capgemini Chatbot Developer Expert

    7 days ago

    Mumbai, Maharashtra, India Capgemini Full time

    At Capgemini, we're looking for a highly skilled Chatbot Developer Expert to join our team. In this role, you'll have the opportunity to design, develop, test, deploy, and maintain cutting-edge chatbots that revolutionize the way our clients interact with their customers.About the RoleWe're seeking an experienced developer who can collaborate with...

  • Ai Strategy and Operations Principal, Partnerships

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience in management consulting, technology-focused corporate strategy function, corporate development, venture capital, private equity, or investment banking in the technology industry. **Preferred qualifications**: - Master's degree, PhD, or equivalent...

  • Ai/ml Field Solutions Architect

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - 4 years of experience working in AI/ML as a technical sales engineer or in software engineering. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business...

  • Generative Ai Field Solutions Architect

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business value sessions. - Experience in Generative AI as a user or a developer. - Experience working in...

  • Generative Ai Field Solutions Architect

    4 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - 4 years of experience working in AI/ML as a technical sales engineer or in software engineering. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business...

  • Field Solutions Architect, Duet Ai

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - 3 years of experience in AI/ML, stakeholder management, professional services, solution engineering, or technical consulting. - 1 year of experience in technical troubleshooting and writing code in one or more programming...

  • Conversational Ai Auditor

    7 months ago

    Mumbai, Maharashtra, India Mantra Digital Full time

    Position: Conversational AI Auditor Location: Remote Type: Full-time About Meera.ai: Join our team at Meera.ai, where we are at the forefront of reshaping business communication with our AI-powered text-based engagement platform. Meera enables human-like interactions at scale, enhancing trust, confidence, and customer relationships. Job...

  • Principal Architect, Financial Services, Google

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. - 15 years of experience as an enterprise architect in either a cloud computing environment or equivalent experience in a customer-facing role. - Experience in cloud computing, cloud market, and dynamics. **Preferred...

  • Generative Ai Field Solutions Architect

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor’s degree in a technical field, or equivalent practical experience. - 3 years of experience in artificial intelligence, stakeholder management, professional services, solution engineering, or technical consulting. - 1 year of experience in technical troubleshooting and writing code in one or more programming...

  • Google Ai Architect

    5 months ago

    Mumbai, India Fulcrum Digital Full time

    **About Us**: We are a forward-thinking Digital company; Fulcrum Digital, dedicated to pushing the boundaries of innovation in AI. Our Innovation Lab is at the forefront of creating cutting-edge AI solutions that cater to both our internal needs and those of our valued customers. **Role** As Google AI Implementor and Solutions Architect, you will be...

  • Generative Ai Field Solutions Architect

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor’s degree in a technical field, or equivalent practical experience. - 3 years of experience in artificial intelligence, stakeholder management, professional services, solution engineering, or technical consulting. - 1 year of experience in technical troubleshooting and writing code in one or more programming...

  • Conversational Ai-solution Architect

    1 month ago

    Mumbai, Maharashtra, India IkonMytri Services Private Limited Full time

    We are looking for an experienced Solution Architect and Technical Lead specializing in Conversational AI Bots to lead the design, development, and deployment of advanced AI-driven bot solutions. This role requires deep expertise in AI, machine learning, natural language processing (NLP), and generative AI, along with a strategic vision for building and...

  • Chatbot Developer

    7 days ago

    Pune/Mumbai/Navi Mumbai/Thane/Hyderabad, India ProPMO Services Private Limited Full time

    Job Description : RASA Chatbot Developer Position : AI Chatbot Develope rLocation : Pune, Mumbai Education : B.Tech/B.E.Experience : 1 to 2 years in a development role Role Objective : To design, build, and maintain AI-powered chatbot applications by collaborating with cross-functional teams and utilizing cutting-edge : Collaborate with Cross-Functional...

  • Conversational AI Platform Engineer

    1 week ago

    Mumbai, Maharashtra, India Haptik Full time

    As a front-end tech lead at Haptik, you will be responsible for building the next generation of enterprise-grade conversational AI platform.Company OverviewHaptik is one of the world's largest Conversational AI companies, having reached over 500+ million devices and processed over 5 billion+ conversations to date. Our team of 400+ members is set to double in...