Business Development Associate

15 hours ago

Delhi, India TravClan Full time
About the Company

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly. Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors

About the Role

What is on Offer:

- Best Combination of Salary (₹5.4 - 7.5 LPA)- Work with a young & passionate team to excel and make an impact- Work closely with the founders- Fast Career Growth with fast appraisals and fast salary increase- Super passionate team with deep conviction which has stayed together during Covid- Very high ownership role in a fast-paced environment- Great Culture

Growth Path

- GM/Director- Head- Manager- Associate

Roles & Responsibilities

- Sole point of contact in building and managing a highly engaged community of business entrepreneurs/agents- Educating members about TravClan and managing 100-200 business accounts- Working in close interface with the finance, product and marketing team to build better processes, products and reach, respectively- Healthy retention of agents while growing the volume of Agent's business through TravClan- Ensuring customer delight while managing Agent's grievances related to payments, services, products, etc.- Effectively managing feedback and escalations from customers and vendors- Hosting country-wide offline and online events & meet-ups of members from time to time

Desired Candidate Profile

- Ethical, hardworking, and 'passionate about startups' mindset- Disciplined & Process Oriented- Prior Sales / Account Management Experience- Prior Startup / Travel experience preferred- Good understanding of different business verticals- Willing to learn more- Willing to travel for work

Check if you fit in the role

You Must:

- Love Challenges- Enjoy the Thrill of Closing Sales- Be comfortable with Targets- Enjoy speaking to clients on call

You Can:

- Perform consistently- Hustle, Hustle, Hustle

You Want to:

- Improve business acumen- Improve negotiation skills

This role is not ideal for someone who is-

- Not comfortable with sales/targets- Not okay speaking with customers on call for a minimum of 4 hours daily- Not good at resolving customer queries or escalations- Not comfortable with long working hours i.e. 10 - 12 hours daily- Not excited about working on Saturdays (6 days a week)

Additional Details

- Office Location - Connaught Place, Delhi- Work from Office- Timings - 9.30 AM till work gets over. You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day

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