Microsoft Practice Lead
2 weeks ago
Key Responsibilities:
Practice Leadership & Strategy:
- Define and drive the strategy and vision for the Microsoft practice.- Build a high-performing team through recruitment, mentoring, and ongoing professional development.- Establish Microsoft thought leadership by creating best practices, frameworks, and methodologies for delivery.
Solution Delivery & Architecture:
- Lead end-to-end delivery of Microsoft-based projects including Azure, and Office 365 implementations.- Provide technical oversight, ensuring that solutions are scalable, secure, and aligned with clients' business goals.- Conduct architectural reviews and assessments to optimize Microsoft solution deployment.
Business Development:
- Work closely with the sales team to identify new opportunities, develop proposals, and participate in client presentations.- Develop go-to-market strategies for Microsoft services and ensure revenue targets are met.- Cultivate strong relationships with prospective and existing clients, aligning solutions to meet their needs.
Client Management:
- Serve as the primary point of contact for clients, ensuring high levels of client satisfaction.- Manage escalations and provide leadership in resolving complex technical challenges.- Collaborate with client teams to design customized solutions that address specific business challenges.
Partnership with Microsoft:
- Develop and maintain strong relationships with Microsoft and other relevant partners.- Stay updated on Microsoft technology advancements and certifications.- Leverage Microsoft partner resources to enhance service offerings and solutions.
Operational Excellence:
- Ensure that all Microsoft solutions are delivered efficiently and in compliance with industry best practices.- Track and report on the success of Microsoft engagements using relevant KPIs and metrics.- Oversee practice P&L, budgets, and resource planning.
Key Skills and Qualifications:
- Experience: 15+ years in IT consulting, with at least 5 years leading Microsoft practice or services.- Certification: Microsoft Certified (Azure, Microsoft 365, or related).- Proven experience in managing large-scale Microsoft cloud implementations.- Strong leadership, strategic thinking, and client management skills.- Excellent communication and presentation abilities.
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