Salesforce Architect

3 weeks ago

Gurgaon, India Mumba Technologies, Inc. Full time
We are seeking a skilled Techno functional Consultant to join our dynamic team. This role combines functional expertise with technical proficiency to deliver comprehensive technical solutions within the Salesforce ecosystem and boundary systems to enable global sales operational efficiencies. The ideal candidate will possess a unique blend of functional expertise and technical proficiency, enabling them to design, implement, and optimize technical solutions that drive business value. The role will work closely with global IT to provide direction that align with business objectives. These activities range from understanding database models, end to end solution architecture strategy, workflows driven by data, compliance and industry best practices.

Key ResponsibilitiesTransforming business requirements into global technical solutions by applying industry standards and approachesProvide expert guidance on a range of Sales operations/CRM features, capabilities, and integration strategiesDesign and implement solutions that align with business needs and Salesforce best practicesConfigure applications and design solutions to meet specific business requirements, utilizing both out-of-the-box features and custom developmentAnalyse current workflows and systems to identify areas for improvement and automationDevelop custom configurations, including Apex triggers, Visualforce pages, and Lightning components and flow to extend application functionality.Troubleshoot complex issues involving both functional and technical aspects of Sales-related technologies.Stay updated on managed application features, Salesforce platform updates, and industry trendsLead change management process from sandbox environments to production environments.Conduct periodic health checks and provide recommendations for optimizing applicationsProvide post-implementation support, troubleshooting both functional and technical issuesOptimize managed application(s) performance, focusing on efficient queries, bulk processing, and adherence to Salesforce governor limitsCreate detailed solution design documents, including process flows, data models, and integration architecturesBasic understanding of quote to cash methodologies, solutions, technologies to include eCommerce/eProcurement workflows

Required SkillsProficiency in Salesforce configuration, customization, and development (Apex, Visualforce, Lightning Web Components and Flow)Experience with release management, source control, and deployment technologiesStrong analytical and problem-solving skillsExcellent communication skills to explain technical concepts to non-technical stakeholdersAbility to translate business requirements into technical specificationsExperience with Salesforce integrations (REST, SOAP, Bulk API).Experience with cross-cloud Salesforce (SFDC) implementations integrated with other cloud and on-premise systems.Experience with requirements gathering and business process mapping

Preferred Skills

Experience with other Salesforce AppExchange productsKnowledge of change management principlesFamiliarity with process improvement methodologies (Six Sigma, Lean, etc.)Experience with integration and deployment toolsExperience with project management methodologies (Waterfall and Agile) and technologies (Taskray preferred, Smarsheet, Easy Project)Experience with eCommerce/eProcurement and boundary systems (Elastic path, Jitterbit, Eloqua, ZoomInfo, Hubspot)Understanding of service and application life cycle management (cradle to grave)

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field5-8 years of experience with Salesforce administration and development5-8 years of experience with SaaS technology delivery and supportStrong understanding of project management methodologies (Agile, Waterfall, etc.)

Desired Qualifications

Salesforce certifications (e.g., Administrator, Platform App Builder, Platform Developer) preferredIn-depth knowledge of TaskRay features, data model, and APIs.Proven track record of successful TaskRay implementations across various industriesHands-on experience with TaskRay implementation, configuration, and customization

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