Instructional Designer
4 weeks ago
With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit OverviewThe Global Platform Operations Team is responsible for supporting the business in client onboarding, automation initiatives, workflow optimization, new requirements support, and training and documentation. The Instructional Designer will support Deluxe's learning objectives, including: creating eLearning, delivering Live training, and reporting on learning metrics. The Instructional Designer ensures successful training experiences and transfer of knowledge to technical and non-technical audiences utilizing appropriate techniques/toolsets/software. The Instructional Designer will work with various internal and external stakeholders, including senior managers and department managers to understand learning needs, to ensure successful knowledge transfer, use of best practices, and correct use of technology.
Primary ResponsibilitiesDeliver effective and successful learning experiences to various audiences using the most effective delivery method and with knowledge checks where appropriateCreate and deliver written learning materials, including documentation, one-sheets, reference guides, etc.Create and update content for eLearning modules, either creating new, or using source materials provided by subject matter expertsCreate and deliver presentations for live training of varying learner audience sizesSupport creation and distribution of best practices and guidelines for creating effective learning experiencesLead live training sessions, and various metrics, including track attendanceCreate Facilitator’s guidesSupport rollout of technology learningCreate schedules of learning deliverables to keep stakeholders informed, and to ensure delivery of learning on time as scheduledMaintain learning inventory to track deliverables
QualificationsBachelors Degree preferred2+ years experience in Instructional Designer driving training initiatives with results in meeting goals and stakeholder needsExperience in the design and development of training content using a variety of tools, with advanced skills in PowerPoint,
Articulate 360 (Storyline) , Canva, etc.Experience in the delivery of instructor-led (classroom and virtual) trainingUnderstanding of content fulfilment, digital workflows, asset and data management systems/platforms, multimedia formats, and localization asset creation and delivery is a plusExcellent teamwork, written and verbal communication skillsAbility to communicate ideas in both technical and user-friendly languageExcellent attention to detail with strong organizational skills and ability to multitaskMust demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player.
Applicant should be flexible with change in work weeks and / or shift if there’s a business need.
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