Synergy Plus Business Consulting Group | Transcription Specialist
2 days ago
Position: Transcription Specialist (Voice & Non-Voice)Contract Duration:
6 months Contractual basisNumber of Positions:
50Language Requirement:
Mid to Advanced Proficiency in Spanish and EnglishSalary: 60K-75K
Job Description:We are seeking
50 transcription specialists
for a
6-month contract and after that you can make it permanent also
with a combination of
voice and non-voice transcription services . The ideal candidates should have
mid to advanced proficiency
in both
Spanish and English , along with strong MS Excel skills. You will be responsible for handling daily transcription volumes, ensuring the work meets quality standards, and adhering to service-level agreements (SLAs).
Key Responsibilities:Transcription Services:Perform accurate voice and non-voice transcription tasks in Spanish and English, ensuring high quality and attention to detail.Task Management:Handle a daily volume of tasks while meeting the established SLAs and quality standards.Record Maintenance:Keep accurate records of daily work by updating trackers to reflect progress and work completed.Time Management:Demonstrate excellent time management skills to efficiently handle assigned tasks and deadlines.Escalation Protocol:Identify potential SLA or quality issues early and escalate them in a timely manner to the manager or lead.Confidentiality:Maintain strict confidentiality regarding work scope, details, and sensitive information.
Requirements:Language Proficiency:
Mid to advanced proficiency in
Spanish and English
(both written and spoken)Technical Skills:
Good working knowledge of
MS ExcelSoft Skills:
Excellent organizational, time management, and communication skills. Ability to work independently and handle multiple tasks effectively.
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