Synergy Plus Business Consulting Group | Transcription Specialist

2 days ago


Delhi, India Synergy Plus Business Consulting Group Full time
We are a Gurgaon Based leading Recruitment Partner for various reputed MNCs and Indian Corporates engaged in various sectors on a PAN India basis for over a decade. Presently we are looking for suitable profiles for a very large BPO as per the below given details. Please apply in confidence.

Position: Transcription Specialist (Voice & Non-Voice)Contract Duration:

6 months Contractual basisNumber of Positions:

50Language Requirement:

Mid to Advanced Proficiency in Spanish and EnglishSalary: 60K-75K

Job Description:We are seeking

50 transcription specialists

for a

6-month contract and after that you can make it permanent also

with a combination of

voice and non-voice transcription services . The ideal candidates should have

mid to advanced proficiency

in both

Spanish and English , along with strong MS Excel skills. You will be responsible for handling daily transcription volumes, ensuring the work meets quality standards, and adhering to service-level agreements (SLAs).

Key Responsibilities:Transcription Services:Perform accurate voice and non-voice transcription tasks in Spanish and English, ensuring high quality and attention to detail.Task Management:Handle a daily volume of tasks while meeting the established SLAs and quality standards.Record Maintenance:Keep accurate records of daily work by updating trackers to reflect progress and work completed.Time Management:Demonstrate excellent time management skills to efficiently handle assigned tasks and deadlines.Escalation Protocol:Identify potential SLA or quality issues early and escalate them in a timely manner to the manager or lead.Confidentiality:Maintain strict confidentiality regarding work scope, details, and sensitive information.

Requirements:Language Proficiency:

Mid to advanced proficiency in

Spanish and English

(both written and spoken)Technical Skills:

Good working knowledge of

MS ExcelSoft Skills:

Excellent organizational, time management, and communication skills. Ability to work independently and handle multiple tasks effectively.



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