Customer Support Specialist

1 month ago


Indore, India Brucira Full time

Company Description

Brucira is the new age Design Kitchen, a Design Consultancy firm based in Mumbai, India. The team at Brucira consists of product designers, storytellers, and architects who create digital experiences that people love. They provide neat design solutions for a variety of digital products, from SaaS and enterprise software to mobile apps.


Role Description

This is a full-time on-site role for a Customer Support Specialist at Brucira in Indore. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support to the users of ruttl.com which is an Inhouse product of Brucira. They will also need to demonstrate strong interpersonal and analytical skills.


Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal Skills and Analytical Skills
  • Experience in ensuring high levels of Customer Satisfaction
  • Excellent communication skills and ability to handle customer inquiries
  • Problem-solving abilities and attention to detail
  • Experience in the design or technology industry is a plus
  • Bachelor's degree in a related field or equivalent work experience


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