Current jobs related to IT Helpdesk Support - Bengaluru - Globalization Partners.

  • IT Helpdesk Support

    4 months ago

    Bengaluru, India Turner & Townsend Full time

    Company Description We are a global professional services organization that provides consulting and delivery services to large global clients. With our experience of major capital projects all over the world we’re experts at managing the many moving parts involved in complex programmes, with 110 offices across 45 different countries. At the heart of our...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India NTT DATA Full time

    NTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland." **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India Hashmap Full time

    NTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role **Domain **Job Description **Years of Experience Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+...

  • IT Helpdesk

    3 months ago

    Bengaluru, Karnataka, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Helpdesk Executive

    2 days ago

    Bengaluru, India Technique Control Facility Management Pvt Ltd Full time

    OverviewThe Helpdesk Executive plays a crucial role in providing Admin support and ensuring smooth operations within the facility. They are responsible for addressing all property related issues responding to user inquiries and maintaining a high level of customer satisfaction.Key responsibilitiesResponding to and resolving user issues and service requests...

  • Associate Manager

    3 months ago

    Bengaluru, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Associate Manager

    3 months ago

    Bengaluru, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India NTT DATA Full time

    **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India Hashmap Full time

    **Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India Hashmap Full time

    **Job Role **Domain **Job Description **Years of Experience Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational...

  • Helpdesk Administrator

    4 months ago

    Bengaluru, India Timesol Facility Management Pvt Ltd Full time

    _**HELPDESK ADMIN**_ - **Required 2 TO 4YR IN Helpdesk and Microsoft Advanced excel**_ - **Salary :25,0000 take home + many benefits**_ - Experience troubleshooting computers, printers, copiers, scanners, fax machines, VOIP phones. - Diagnose software and hardware errors to remedy and prevent users' current and future problems. - Assist technicians working...

  • ProcessAssociate_Technical-Helpdesk

    2 months ago

    Bengaluru, India Bosch Group Full time

    Job DescriptionJob DescriptionThe candidate will be responsible for L1 level based Voice/Non-Voice Help desk support for providing technical assistance and support related to automotive systems, software, and hardware within the BOSCH group.The individual must possess the basic skills / abilities and demonstrate that she/he can perform the essential...

  • Helpdesk Associate

    4 months ago

    Bengaluru, Karnataka, India Hashmap Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...

  • Helpdesk Associate

    4 months ago

    Bengaluru, Karnataka, India NTT DATA Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

  • IT Helpdesk Technician

    3 months ago

    Bengaluru, Karnataka, India Bangalore Strategic Solution Full time

    **Job Title**: IT Helpdesk Support Specialist **Responsibilities**: - Provide essential support in an IT Helpdesk environment, demonstrating a basic understanding of the IT landscape. - Exhibit strong English-speaking and communication skills to effectively interact with end-users. - Successfully undergone Accent Neutralization Training to enhance...

  • Helpdesk Associate

    3 months ago

    Bengaluru, India NTT DATA Full time

    Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications**: Helpdesk SeniorAssociate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension...

  • Helpdesk Lead

    1 month ago

    Bengaluru, India JLL Full time

    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...

  • Helpdesk Associate

    4 months ago

    Bengaluru, India NTT DATA Full time

    **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window **Job...

  • Helpdesk Associate

    4 months ago

    Bengaluru, Karnataka, India Hashmap Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we...

  • Helpdesk Associate

    3 months ago

    Bengaluru, Karnataka, India NTT DATA Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

IT Helpdesk Support

4 months ago

Bengaluru, India Globalization Partners. Full time
Provide and maintain a top-class IT Support service to all GP users, while ensuring the effective delivery of ticket management within Level 1 & 2 support.
This is a hybrid role based out of our Bangalore Office requiring support for both remote and in office-based work (1-2 days per week).
What you will do
The role acts as an IT Support Technician and perform tasks akin to that of an IT helpdesk.
Responsible for both IT ticket resolution via a Helpdesk Ticketing system, with management of own work queue.
Teamwork: Work closely with your global colleagues across IT Support to share knowledge and technical expertise as needed. Provide best in class local support to all G-P executives and staff.
Documentation/Communication: Document all operating procedures, automation, and best practice initiatives in line with ITIL standards.
Software: Document and ensure all approved software are catalogued, licensed, and under agreed SLA support.
Managed services: Work with third party managed services providers/ vendors to provide full and optimal support for all systems globally.
Information Security: Apply and enforce all Information security policies across the group. Enforce established standards for client hardware, security, and software, including compliance with all relevant IT standards. SOC2, ISO, Data Protection - GDPR. Ensure all systems are patched to the latest levels, and cybersecurity controls are applied across the estate.
What are we looking for?
2-4 years of previous IT support experience.
ITIL best practice for IT Service Management ITIL V3 or V4 certification or at least currently studying for this. Experience supporting users in a cloud-based environment.
Previous experience in a Support Team role (helpdesk or Deskside Support)
Understanding Cloud Infrastructure (IaaS, PaaS, SaaS) and technologies such as Microsoft Azure, Google Cloud, Amazon Web Services (AWS)
A strong technical background in topics relevant to this role, such as Azure AD identity management, two-factor authentication, Google Workspace, MS Office administration, client configuration, mobile device management and deployment
Knowledge of client automation tools (Intune, Jamf, ConnectWise Automate/Manage), endpoint security platforms (Webroot, Microsoft Security offerings), and collaboration platforms (SharePoint, Slack)
Strong communication skillset both technical and end user level.
BAU Tasks
Queue and Ticket Management (Service Now)
Attendance in regional Daily Huddles and Team Weekly’s
Building laptops and MacBooks for onboarding purposes.
Non BAU Tasks
New user account provisioning (onboarding process)
Ad Hoc IT projects
We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.
#LI-YB