ServiceNow

2 days ago


Delhi, India Webologix Ltd INC Full time
Job Position: ServiceNow ArchitectJob Type: Contract to Hire (C2H)Company: WebologixLocation: Remote role – (Candidate comfortable to travel to Noida whenever required)Experience: - 10+ YearsMust have: -

ServiceNow Architect experienced in CSM/FSM/Order Management/Network Inventory ManagementDesign, configure, and customize ServiceNow modules to optimize legal service processes such as CSM/FSM/Order Management/Network Inventory ManagementImplement best practices for legal service management using ServiceNow, ensuring alignment with the organization's goals.Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions.Perform system testing, troubleshooting, and issue resolution during the implementation phase.Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow.Stay updated with ServiceNow platform advancements and legal industry trends, incorporating them into the solution design.Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform.Document processes, development, configurations, and solutions to create comprehensive user guides and training materials.Proven 6+ years’ experience as a

functional consultant or business analyst

in legal services management.In-depth understanding of processes and workflows within organizations.Strong expertise in configuring and customizing the ServiceNow platform for legal service management.Excellent communication and interpersonal skills.Relevant

ServiceNow certifications

(e.g., ServiceNow Certified Implementation Specialist) are a plus.


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