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Training Services Account Specialist 3

3 months ago

noida, India Red Hat India Private Limited Full time

Sells the company’s products, systems and/or services via telephone or electronic means to customers in assigned territory, industry, or accounts. Must close the sale on products, systems and/or services. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Sales can be made through multichannel, inbound and/or outbound sales activities. Requires application of in-depth technical knowledge of products, systems and services (may include contract documentation). May be responsible for large, diverse, complex territories and/or products. This role is overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required.

What will you do?Grow existing business relationships and acquire new business over the phoneExceed bookings and revenue goalsManage consumption and renewals of Red Hat Learning Subscription (RHLS)Manage forecasts, provide quotes, close deals, and track data through Salesforce.com (SFDC) and our learning management system (LMS)Work extensively with partners to grow business in your specific territoryShare the responsibility of answering general incoming phone calls and email inquiriesManage marketing campaigns and innovative ideas of outbound sales plays

What will you bring?

Bachelor's degree5+ years of sales experience in the IT industry with a proven record of achievementEnglish language skillAPAC countries ( ASEAN, ANZ) experience preferredExcellent organizational skillsExcellent communication skills to engage management and decision makers at any levelAbility to work with many sales channelsGood computer skillsExperience with SFDC or an equivalent customer relationship management (CRM) systemExperience working in a telesales environment or any equivalent sales function

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