Manager - Collections Analytics

1 month ago

Delhi, India bluCognition Full time
Manager - Collection Analytics

About bluCognition:

bluCognition

is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients globally. We are headquartered in the US, with the delivery centre in Pune.

Our clients are some of the biggest and the most progressive names in the financial & telecom industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who wants us to join in this exciting journey.

Position: Manager - Collection Analytics

As part of our Analytics Consulting vertical, we are looking for an experienced

Manager - Collection Analytics

for our rapidly growing US based consumer Buy Now, Pay Later client. This role involves developing and optimizing the collections strategies, leveraging data-driven insights, and ensuring sound credit decisions that balance growth and risk.

What will your day look like?

• Identify and deliver analysis to influence operational and product strategy for loan repayment in compliance with regulatory requirements.

• Leverage internal and external data, to build collection strategies ensure high rate of collection.

• Managing team within the collections department to ensure a sufficient number of staff members are available to handle the workload.

• We are looking for a People leader - who doesn't hesitate to roll up his sleeve and code.

• Monitor repayment metrics, such as collections and recoveries performance and delinquency rates, auto pay, etc, and actively influence vendor strategies to maximize repayment at optimal cost.

• Manage performance and efficiency across the customer lifecycle focused on repayment.

• Build cross-functional relationships and partner with Product and Risk teams to drive operational strategies across collections and recoveries space.

• Identify third parties, data solutions, and other innovative ways to evolve the repayment experience.

• Utilize both industry and internal trends to proactively assess and recommend both short term and long-term repayment and collections strategies.

To help us level up, you will ideally have:

• Quantitative background in engineering, statistics, math, economics, business, or related disciplines.

• 5+ years’ experience in analysing data and using database query language (e.g. SQL) analysis and programming and developer tools such as Python, R, databricks analytics.

• Possesses analytical mindset and strong problem-solving skills. Attention to detail and ability to multitask.

• Comfortable working in a fast-paced environment and dealing with ambiguity.

• Possesses strong communication, interpersonal and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams.

• Extremely proactive communicator willing to raise flags when needed and keep team members informed of ongoing risk or fraud related activities.

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