Product support intern
2 weeks ago
Job Description:As a Product Support Intern , you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:Address customer inquiries and concerns through various channels, including email, chat, and phone.Provide timely and accurate information to customers regarding our products and services.Issue Tracking and Resolution:Troubleshoot and resolve customer issues with patience and efficiency.Collaborate with cross-functional teams to escalate and resolve complex problems.Track Grafana dashboards and proactively respond to alerts, maintaining the escalation matrix.User Training:Assist in the onboarding process for new users by providing guidance and training on our software.Create and update support documentation to help users navigate the platform effectively.Customer Feedback:Collect and document customer feedback to contribute to the continuous improvement of our products and services.Identify recurring issues and suggest improvements to prevent future problems.Collaboration:Work closely with the Customer Support team and other departments to ensure a seamless customer experience.Collaborate with the product development team to communicate user feedback and assist in product improvement.Qualifications:Strong communication and interpersonal skills.Ability to work the shift between 8 PM to 10 AM (Must have prior experience).Customer-focused mindset with a passion for helping others.Detail-oriented and able to manage multiple tasks effectively.Familiarity with Saa S products is a plus (optional).Ability to work in a fast-paced and dynamic environment.
-
Marketing and Sales Intern
7 days ago
Bengaluru, India Intern-Box Full time**Job Title: Marketing and Sales Intern (PPO)** **Company**: Intern-Box (An EdTech Company) **Location**: Bengaluru, Karnataka **Duration**: 3 Months **About Intern-Box**:Intern-Box is an Indian EdTech company committed to revolutionize education. We're seeking an Intern with a passion for communication and sales to help us grow our presence in the...
-
Sales Operations Intern
3 days ago
Bengaluru, Karnataka, India Product Pursuit Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany Name:Product PursuitPosition:Marketing InternDuration:2 Months(PAID)About Product PursuitProduct Pursuit is a growing platform focused on bringing innovative products and services closer to customers through data-driven strategies and impactful marketing campaigns. We aim to help brands gain visibility and connect with their target audiences...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description:As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:Address customer inquiries and concerns through...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description:As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:Address customer inquiries and concerns through...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description:As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:Address customer inquiries and concerns through...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description:As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:- Address customer inquiries and concerns...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description:As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users.Key Responsibilities:Responding to Customer Inquiries:- Address customer inquiries and concerns...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description: As a Product Support Intern, you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users. Key Responsibilities: Responding to Customer Inquiries: - Address customer inquiries and concerns...
-
Product Support Intern
2 weeks ago
Bengaluru, India Convin Full timeJob Description: As a Product Support Intern , you will play a crucial role in ensuring our clients receive the highest level of support and satisfaction. You will work closely with our Customer Support team and gain hands-on experience in assisting our users. Key Responsibilities: Responding to Customer Inquiries: Address customer inquiries and concerns...
-
Business Development Intern
7 days ago
Bengaluru, Karnataka, India Product Space Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionProduct Space provides directional and practice-oriented, interview-focused content aimed at making you industry-ready in two months. As a one-stop destination to ace your product management skills, Product Space offers practical resources and guidance to ensure you excel in the competitive field of product management.Role DescriptionThis...
