Senior Operations Manager

3 weeks ago


Bengaluru, India VoiceClub Full time
Company Description

VoiceClub is Bengaluru's premier on-demand audio consultation platform. Our app connects users with companions for casual chats or expert advice. As a rapidly scaling startup, we've achieved 2 million downloads and $2.5 million ARR. Join our journey to revolutionize audio consultations.

About the Role

As an Operations Manager, you will be responsible for ensuring the smooth running of day-to-day operations within our team, aligning tasks with key performance metrics, and maintaining close collaboration with the product, tech, and design teams. Your role will be crucial in optimizing our operational efficiency, managing team dynamics, and driving growth through strategic planning and execution.

Key Responsibilities

- Team Management: Conduct daily team sync-ups, assign tasks, and support KAMs in managing partners effectively.- Data Analysis and Reporting: Utilize tools for data-driven decision-making, manage reports, and analyze growth metrics to develop action plans.- Strategic Planning: Collaborate with cross-functional teams for feature planning, develop SOPs, and manage resource planning for new launches.- Partnership Engagement: Strengthen partner relations and organize regular meetings to drive engagement and address performance issues.- Ad Hoc Responsibilities: Handle special projects and tasks as needed to support strategic goals.

Qualifications

- Proven experience in operations management, preferably in a tech-driven environment.- Strong analytical skills and experience with tools like Mixpanel, Google Sheets, and Notion.- Excellent organizational and leadership abilities.- Outstanding communication and interpersonal skills.

Salary

- Up to ₹20L LPA + ESOP

Why Join VoiceClub

- We foster a product-oriented mindset, tackling unique challenges in the next billion user market across India and other Asian countries.- Work directly with founders on exciting projects, with ample growth opportunities aligned with VoiceClub's journey.
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