Desktop Support Specialist
4 days ago
Experience: 6 - 12 YearsLocation: Bangalore
Job Description
Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and resolving hardware and software issues remotely to help end-usersAssisting end-users to set up accounts and install applications for a seamless onboarding experienceEstablishing network configurations to guarantee ideal application performanceIT troubleshooting using targeted customer inquiries by conducting remote diagnostics and system analysisGiving users step-by-step instructions for resolving technological issuesResponding and following up quickly to technical questions and escalating complex technical issues to appropriate teamsDocumenting and recording error reports and keeping track of performance indicatorsCollaborating with on-site technicians and customer support teamsStaying updated with the latest technologies and software updatesKey RequirementsYou have a degree/diploma in Computer Science or equivalent as well as prior experience as a Remote support engineerYou possess a comprehensive understanding of the Windows, Linux, and Mac OS environmentsYou are proficient with helpdesk and remote desktop programs like Freshdesk and ZendeskYou have an advanced understanding of IT setup, hardware, and softwareYou have an exceptional aptitude for identifying and prioritizing IT issues
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Desktop Support Specialist
18 hours ago
Bengaluru, India Tata Consultancy Services Full timeDesktop Support SpecialistExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
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Desktop Support Specialist
5 days ago
Bengaluru, India Tata Consultancy Services Full timeDesktop Support SpecialistExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
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Desktop Support Specialist
4 days ago
Bengaluru, India Tata Consultancy Services Full timeDesktop Support Specialist Experience: 6 - 12 Years Location: Bangalore Job Description Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers Follow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidents...
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Desktop Support Specialist
2 days ago
Bengaluru, India Tata Consultancy Services Full timeDesktop Support AdminExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
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Desktop Support Specialist
5 days ago
Bengaluru, India Tata Consultancy Services Full timeDesktop Support AdminExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
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Azure Virtual Desktop Specialist
2 weeks ago
Bengaluru, India NeerInfo Solutions Full timeHiring for Fortune IT CompanyRole: Azure Virtual Desktop Specialist (AVD)Experience: 6 to 13 YearsLocation: Pan IndiaJD:Proven experience in Service Desk or Desktop SupportGood understanding on VDI technologies Azure Virtual Desktop & Citrix/VMwareFamiliar with user admin toolsBasic level of scripting skills with PowerShellKnowledge of Citrix virtual tools...
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Azure Virtual Desktop Specialist
4 weeks ago
Bengaluru, India NeerInfo Solutions Full timeHiring for Fortune IT CompanyRole: Azure Virtual Desktop Specialist (AVD)Experience: 7 to 13 YearsLocation: Pan IndiaNotice period: 60 days to Currently ServingJD:Proven experience in Service Desk or Desktop SupportGood understanding on VDI technologies Azure Virtual Desktop & Citrix/VMwareFamiliar with user admin toolsBasic level of scripting skills with...
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Azure Virtual Desktop Specialist
4 weeks ago
Bengaluru, India NeerInfo Solutions Full timeHiring for Fortune IT CompanyRole: Azure Virtual Desktop Specialist (AVD)Experience: 7 to 13 YearsLocation: Pan IndiaNotice period: 60 days to Currently ServingJD:Proven experience in Service Desk or Desktop SupportGood understanding on VDI technologies Azure Virtual Desktop & Citrix/VMwareFamiliar with user admin toolsBasic level of scripting skills with...
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IT Desktop Support
3 months ago
Bengaluru, Karnataka, India Nielsen Full time**Job Requirements**: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 2-4 years of hands-on experience in desktop support, system administration, and server administration (Windows and Linux). - Strong troubleshooting skills for both hardware and software issues. - Familiarity with Windows and macOS operating...
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Desktop Support Engineer
3 months ago
Bengaluru, India Intopz Technologies Full timeCompany DescriptionIntopz Technologies is a leading technology IT support services and solutions company based in Bengaluru. We specialize in providing quality solutions that cover the entire spectrum of business models in the professional IT staffing industry.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer. The Desktop...
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Desktop Support Engineer
3 months ago
Bengaluru, India Intopz Technologies Full timeCompany DescriptionIntopz Technologies is a leading technology IT support services and solutions company based in Bengaluru. We specialize in providing quality solutions that cover the entire spectrum of business models in the professional IT staffing industry.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer. The Desktop...
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Desktop Support Engineer
3 months ago
Bengaluru, India Intopz Technologies Full timeCompany DescriptionIntopz Technologies is a leading technology IT support services and solutions company based in Bengaluru. We specialize in providing quality solutions that cover the entire spectrum of business models in the professional IT staffing industry.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer. The Desktop...
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Desktop Support
4 months ago
Bengaluru, India Photon Full timeActive Directory Services/Citrix /VMware - L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues Handling the Software and Hardware...
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Technical Specialist
4 months ago
Bengaluru, India FRI FIL India Business and Research Services Private Limited Full timeDescription Title: Technical Specialist - Techhub- Desktop Department: Technology Infrastructure Services – Desktop Services Reports to: Senior Technical Manager – Desktop Services Location: India Job Type: Permanent Grade: 4 We’re proud to have been helping our clients build better financial futures for over 50 years. How have...
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Desktop Support Engineer
3 weeks ago
Bengaluru, India CSK Information Technology Pvt. Ltd. Full timeRole DescriptionThis is a full-time Desktop Support Engineer role at CSK Information Technology Pvt. Ltd. located in Bengaluru, with flexibility for some remote work. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the...
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Desktop Support Engineer
3 weeks ago
Bengaluru, India CSK Information Technology Pvt. Ltd. Full timeRole DescriptionThis is a full-time Desktop Support Engineer role at CSK Information Technology Pvt. Ltd. located in Bengaluru, with flexibility for some remote work. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the...
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Desktop Support Engineer
2 weeks ago
Bengaluru, India CSK Information Technology Pvt. Ltd. Full timeRole Description This is a full-time Desktop Support Engineer role at CSK Information Technology Pvt. Ltd. located in Bengaluru, with flexibility for some remote work. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the...
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Desktop Support
4 months ago
Bengaluru, India Capgemini Full timeJob Description: Desktop Support ? L2 (3 -6 years of Experience in Helpdesk/Technical Support/Desk side Support) Roles and Responsibilities: ? Answers incoming calls over phone email instant messages and assigned tickets from users. ? Routes incident / Issue to internal 2nd and 3rd level IT support staff depending on the priority. ? Act as a technical...
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Desktop Support Engineer
4 months ago
Bengaluru, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...
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Desktop Support Officer
4 months ago
Bengaluru, Karnataka, India Axiom Technologies Full time**IT Skills and Experience** - Desired Experience: - Computer OS/Peripherals troubleshooting - Handling Different PC Operating Systems ( Windows 7/8 and 10) - Performing Hardware Software Installation ( understanding of deployment tools like SCCM) - Basic knowledge of SOE and group policies - Printer support - Good knowledge of MS Office tools installation...