Channel Sales Specialist

1 week ago

Delhi, India Godrej Properties Limited Full time
Role Specifications:

- Lead Generation- Interacts with brokers / channel partners for generating and mobilizing more footfalls- Interacts with Channel partners (Brokers) to generate leads and customers – continuous engagement- Proposes schemes for channel partners / customers to generate foot falls- Working on increasing network of channel partners outside Bangalore

- Sales- Ensures achievement of sales as per plan as per AOP/ quarterly/ monthly targets- Closes sales deals with customers- Proposes schemes to reduce slow moving inventory & facilitate fast movement of inventory- Evaluate partner performance & monitor channel sales- Guide and train partners to accomplish set revenue and business target

- Channel Partner Network management- Shortlists potential channel partner according to company criteria- Communicates company terms and conditions- Monitors channel partners for lead generation and conversion- Supports Channel Partners for post sales customer service

- Sales Reporting & Inventory management- Managing & allocating the inventory to the channel partners as per their clients’ preference- Sends weekly/ monthly/ quarterly MIS on channel partners managed as per agreed timelines- Prepares reports as required by region/ HO for decision making

- Customer Relationship Management- Responds to customer queries sent on mail within agreed timelines- Responds to complex / difficult customer queries that are sent on mail- Ensures all documents related to every customer are properly maintained- Addresses escalated customer related issues – complains, queries- Forwards customer complaints to relevant functions and follow up for resolution

- Process Improvement & Adherence- Identifies processes/procedures in own work area that need improvement- Recommends process improvement ideas to streamline efficiency/costs/productivity- Undertakes process improvement activities in own work area- Complies with company defined guidelines and processes- Adheres to project timelines

Position Specifications (Know-How, Skills and Knowledge for this position):

- Minimum Education Qualification & Experience - MBA Marketing & Sales

- Experience –0-4+ years of experience in sales in residential segment of real estate industry

- Functional/ Technical competencies- Market Knowledge- Product understanding- Customer understanding- Business acumen- Sales Promotions- Channel partner management- Market research tools

- Behavioural competencies – Leading Self- Initiative: Drive Ownership, tenacity- Hunger to Learn & Improve: Humility, Growth Mind-set, Committed to Change- Emotional & Social Awareness: Maturity, Self-Awareness, Influence

- Leading Others- Leading Team: Creating high performance team, Adaptive, Motivator- Developing Others: Nurtures Talent, feedback, Mentoring- Fostering Collaboration: Godrej First, collaborates, Builds Bridges

- Leading Business- Customer Centricity: Insightful, Innovates, Delights- Acting strategically: Envision, frames Issues, Action Orientation- Delivering Results: Commercial Acumen, Execution Excellence, Agility- Institution Building: Role Model, Knowledge Sharing, Shape Culture

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