Customer Care Executive

2 days ago

Ranchi, India Whatjobs IN C2 Full time

DIYA GREENCITY PRIVATE LIMITED is seeking a highly motivated and customer-focused CRM Executive to join our team on FULL Time ON SITE basis for the affordable group housing project Diya Greencity in Raj Nagar Extension Ghaziabad, Uttar Pradesh, India. This project is built under affordable housing policy of Awas Bandhu, U.P. Housing & Development Board. Uttar Pradesh Government. This is an excellent opportunity to provide exceptional customer satisfaction in successful large-scale housing project . Associating with projects built directly under state government policy will help in growth of individual seeking career in similar fields Responsibilities: · Handle customer inquiries, provide prompt and accurate responses, and resolve issues efficiently. · Maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach. · Collaborate with the sales team to provide seamless support throughout the sales process. · Utilize CRM software to track customer interactions, document inquiries, and generate reports. · Analyze customer data to identify patterns, trends, and opportunities for improvement. · Ensure compliance with company policies and procedures, as well as legal and regulatory requirements. · Contribute to the development and implementation of CRM processes and protocols. · Continuously update product knowledge to provide accurate information to customers. · Strive to exceed customer expectations and contribute to a positive and collaborative team environment. Qualifications: · Bachelor's degree in a relevant field or equivalent experience. · Proven experience in a customer service or CRM role, preferably in the real estate or housing industry. · Excellent verbal and written communication skills in English and Hindi. · Strong interpersonal skills with the ability to build rapport and maintain positive customer relationships. · Proficiency in using CRM software and tools. · Analytical mindset with the ability to analyze customer data and generate insights. · Ability to work in a fast-paced environment and handle multiple tasks simultaneously. · Detail-oriented with strong organizational and problem-solving skills. · Flexibility to work on weekends or extended hours, if required. Work Timings : Monday to Saturday 9.30 am to 6.30 pm If you are passionate about providing exceptional customer service, possess excellent communication skills, and thrive in a dynamic and challenging environment, we invite you to join our team. Together, we can make a difference in the lives of our valued customers. Project Website Project Site How to Apply Through Linkedin For Queries (Whatsapp ONLY)

  • Customer Care Executive

    1 week ago

    Hindpiri , Ranchi, India Puresh Daily Foods Private Limited Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Customer Care Executive / Telecaller Location: Main Road Ranchi Salary: 12000 to 20,000/month Qualification: Minimum 12th pass / Graduate preferred. Basic Requirement: Basic computer knowledge (MS Excel), Good communication skills in Hindi & basic English,

  • Customer Care Executive

    4 days ago

    Ranchi, India Magnumg super distributors Full time

    Responsibilites: Customer Care II Problem Solving - Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to...

  • Customer Care Executive

    5 days ago

    Kokar, Ranchi, Jharkhand, India Premsons Motor Udyog Pvt. Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback. **Primary work responsibilities**: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - catering to...

  • Trainer for Customer Care

    1 week ago

    Ranchi, Jharkhand, India Apna TeleLink Full time ₹ 1,80,000 - ₹ 2,04,000 per year

    Hiring a Customer Care Trainer to develop and deliver training programs on communication, soft skills, and customer handling techniques. Must have experience in customer service operations and team coaching. Strong communication and mentoring skills required.Job Type: Full-timePay: ₹15, ₹17,000.00 per monthWork Location: In person

  • Customer Care Executive

    2 weeks ago

    Ranchi, Jharkhand, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer ( **only female** ) Drop Cv**: - 8539027772** Job Location: Tatisilwai **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus -...

  • Hiring For customer Care executive

    5 days ago

    Durgapur, Kolkata, Ranchi, India Sobering Hr Consultancy Full time ₹ 2,50,000 - ₹ 6,50,000 per year

    Role & responsibilitiesHiring of customer care executiveDomestic & international processgraduate and undergraduate both can applyFresher and experience both can applysalary 1.5 lpa to 4.5 lpa on the basis of previous salary part30 % hike on last salary partExcellent communication skills in english24*7 rotatonal shiftCab facility on night shiftCall or...

  • Customer Care Executive

    2 weeks ago

    Ranchi, India Call Concepts Full time

    **URGENT REQUIREMENT FOR CUSTOMER SUPPORT REPRESENTATIVE** - Minimum qualification 12th. - Must be excellent in english. - Must be comfortable with rotational shifts. - Inbound voice process - Work from office. - 6 days working 1 day roational week off. - 9 hrs shift including 1 hr break. - Salry 10000-12000 in hand+ incentives +pf+ medical **Salary**:...

  • Customer Support Executive Male

    5 days ago

    Ranchi, India Digi Man Solutions Pvt. Ltd Full time

    POSITION : CUSTOMER SERVICE EXECUTIV QUALIFICATION : Minimum Graduate Any Service industry like Furniture, Health care, and Technology industries RELEVANT EXPERIENCE : Service Executive with experience of technical knowledge with retail call handling in furniture / equivalent industry LANGUAGE PROFICIENCY : Bengali, Hindi, English (Very good...

  • Customer Support Executive

    2 weeks ago

    Ranchi, India G&R Management Consultancy pvt ltd. Full time

    **About us** G&R Management Consultancy pvt ltd. is a small business in OTHER in Ranchi, Jharkhand. We are professional, agile and innovative. Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints -...

  • Customer Care Manager

    3 days ago

    Ranchi, Jharkhand, India RECEX Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:Job Title: Location: Hazaribagh Department: Customer Experience (CX) Reports To: Dealer Principal / Customer Experience HeadCompany:Pratik Automobiles (Authorised Dealership of Mahindra & Mahindra)Job Purpose:To manage customer satisfaction, handle post-service feedback, and ensure a superior customer experience across all touchpoints.Key...