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Business Support Management
5 months ago
Business Support Management (BSM) is a function within Corporate & Investment Bank (CIB) Finance & Business Management. You will be part of the group responsible for administrative and control-focused support to our CIB businesses.
You will collaborate with people across all levels and multiple lines of business to execute deliverables ., Business Managers, CIB BSM global counterparts, and Internal Business Partners such as Business Control, Compliance, Human Resources, and Technology.
Job responsibilities
Management of on/off boarding process ., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers Implementation of controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure; Communicate and coordinate implementation of firmwide policies and changes in strategy; Partnership with regional and global teams to ensure business initiatives are achieved Real Estate coordination including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics; Liaison with Global Real Estate and Facilities on projects and day to running of our locations Ensuring accuracy of headcount projections used in space planning; Reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization Analysis of operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation Assist in day-to-day issues that arise ., seating constraints and Tririga/data issues Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queriesRequired Qualifications, Skills and Capabilities
Proven people management track record, especially in managing change Ability to implement new processes, escalate issues and communicate with influence Ability to analyse processes and issues: troubleshoot, make connections, leverage data and problem solve. Experience in operating across multiple locations, with different languages, customs and cultural backgrounds. Strong control mind-set and attention to detail, Previous working experiences of control functions would be valuable Excellent communication skills, with a proficiency in both written and spoken English Minimum 5 years working experience, preferable Investment BankingPreferred Qualifications, Skills and Capabilities
Work independently whilst also operating effectively in a team based environment Demonstrate strong attention to detail, Be a self-starter, prioritize and manage a demanding workload Strong Microsoft Office capabilities especially excel and power point Develop relationships and demonstrate influence across a range of functions