Customer Experience

Job Summary: Thrillophilia is seeking a dynamic and dedicated Customer Experience Manager to lead and enhance our customer service operations. This role is critical in ensuring that our customers receive unparalleled service and support, fostering a positive and lasting relationship with our brand. The ideal candidate will be passionate about travel, have a...

Management LevelICustomer Experience ExecutiveTeam : CEC - UK Reports to: Team LeaderRoleTo assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries.Business FunctionEQ India Operations team work closely with the EQ Group...

we are hiring for luxury jewellery brand, Experience in international market is mandatory. This role will require you to:1. Be customer-obsessed and build trust through your conversations 2. Champion opportunities to consistently improve the Angara experience3. Drive customer retention, reduce churn, and increase customer satisfaction4. Offer product...

Job Title: Customer Experience ManagerExperience: 2-4 YearsLocation: Jaipur, IndiaCompany: Thrillophilia TravelAbout is a leading platform for booking travel experiences, dedicated to curating and delivering unparalleled travel adventures. As one of the fastest-growing and largest companies in the multi-day tours category in India, we have achieved a 10X...

Head of Customer ExperiencesWelcome to Thrillophilia ! 7 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.Responsibilities -Foster a healthy, motivated, and collaborative culture while developing internal staff in their professional growthManage the...

This role will require you to: 1.Be customer-obsessed and build trust through your conversations  2.Champion opportunities to consistently improve the Angara experience 3.Drive customer retention, reduce churn, and increase customer satisfaction 4.Offer product options, alternatives, customizations to achieve sales goals 5.Build customer loyalty...

This role will require you to: 1.Be customer-obsessed and build trust through your conversations  2.Champion opportunities to consistently improve the Angara experience 3.Drive customer retention, reduce churn, and increase customer satisfaction 4.Offer product options, alternatives, customizations to achieve sales goals 5.Build customer loyalty for...

**Job description** **Experience - 1-2 Years / Freshers with Excellent Communication skills** We are looking for Client service executives. This profile is suitable for those who have good Verbal & Written communication skills and can handle pressures situation on call. **Responsibilities** Attending calls and solving the escalations raised by our...

Good communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...

Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM) software is a plus. - Creative thinking and an eye for design to create appealing social media content. - Excellent organizational skills and attention to detail. - Ability to...

This role will require you to:  Create & inspire a “customer focus” culture with every conversation  Champion opportunities to consistently improve the experience  Drive business goals & strategies to pave the way for outstanding customer experience  Dive deep and understand performance trends to deliver results  Solve for customer...

Job Title: Customer Experience ManagerExperience: 1-7 YearsEducation: MBA from a Tier 1 CollegeLocation: JaipurCompany: Thrillophilia TravelAbout Us:Thrillophilia is a leading platform for booking travel experiences, committed to curating and delivering unparalleled travel journeys. As the fastest-growing and one of the largest companies in the multi-day...

**Job description** **Customer Support Executive (Voice and Chat Process )** **Job description** Preferred (English ) Salary 15,000-21,000 per month Job type Full-time Schedule: Morning shift experienced (0.6 - 1 years) Qualification Higher secondary /any diploma /any degree English (required) **Requirements**: - 12th/any Graduate - Good...

Job Responsibilities : 1. Provide splendid customer services to customers in a friendly and courteous manner at all times. 2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all...

Customer Service responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our customer’s trust. Handle customer complaints, provide appropriate solutions and alternatives within the...

Customer Delight AssociateWelcome to Thrillophilia ! 1.5 Million users come every month to plan their trips on Thrillophilia . We are your one stop solution to book your tours, activities, staycations and much more.What you would be doing:In addition to enjoying the company of/ interacting with some of the smartest brains/entrepreneurs in the industry and...

Customer Service responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our customer’s trust. Handle customer complaints, provide appropriate solutions and alternatives within the...

**70% of sales generation via direct channels **with **40% higher ADR **than the competition. TOP 3 TripAdvisor for the past 5 years. We are looking for an **enterprising individual **with the ZEAL to manage reservations and guest experience in Jaipur.Also develops strategic action plans for hotels to drive measurable, incremental experiences revenue. WHY...

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

**Job Overview**: **Key Responsibilities**: - Develop and implement influencer marketing campaigns that align with the company's overall goals and objectives. - Build and maintain strong relationships with influencers across various social media platforms, including Instagram, TikTok, and YouTube. - Work closely with cross-functional teams, including...