Technical Account Manager

4 months ago

Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

Job Title: Technical Account Manager (TAM)

Location: Bengaluru

Company: Softcell Technologies Global Pvt. Ltd.


About Softcell:


Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions to drive business success. Join our dynamic team to help shape the future of IT in India.


Job Overview:


As a Technical Account Manager (TAM) at Softcell, you will play a crucial role in building and maintaining long-term relationships with our enterprise customers. You will be the trusted advisor and key point of contact, responsible for ensuring our clients’ technology investments align with their business goals. This role requires a blend of technical expertise, business acumen, and exceptional communication skills.


Key Responsibilities:


  • Trusted Advisor and Mentor: Serve as the primary technical contact for clients, providing expert advice and guidance to maximise the value of their IT investments.
  • Technical Alignment: Understand the client’s business objectives and align technology solutions to meet these goals effectively.
  • Technology Advocacy: Advocate for best-in-class technology solutions that drive business growth and ensure clients are equipped with the latest innovations.
  • Account Management: Manage and nurture client relationships, ensuring high levels of customer satisfaction, retention, and growth.
  • Pre-Sales and Post-Sales Support: Collaborate with the sales team during the pre-sales process and continue to provide technical support after implementation.
  • Project Tracking and Coordination: Oversee the implementation of IT solutions, ensuring projects are delivered on time and within scope, while addressing any technical challenges that arise.
  • Knowledge Sharing: Educate clients on new features, upgrades, and best practices to optimise their use of our solutions.
  • Reporting and Documentation: Provide regular updates and reports to clients and internal teams on the status of projects and ongoing support activities.


Qualifications:


  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced certifications (e.g., PMP, ITIL, or relevant vendor certifications) are a plus.
  • Experience: 5+ years of experience in a similar role, preferably within a Systems Integrator or IT solutions provider.
  • Technical Skills: Strong understanding of IT infrastructure, cloud computing, cybersecurity, and enterprise software solutions.
  • Communication: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into business language.
  • Problem-Solving: Proven ability to diagnose and resolve technical issues, with a focus on delivering solutions that meet client needs.
  • Customer-Focused: Demonstrated track record of maintaining strong customer relationships and driving client success.
  • Project Management: Experience managing multiple projects simultaneously, with a strong ability to prioritise and meet deadlines.


What We Offer:


  • Growth Opportunities: Softcell is committed to the professional development of our employees. We provide ample opportunities for career advancement and skill enhancement.
  • Innovative Environment: Work in a dynamic, forward-thinking company that values innovation and collaboration.
  • Competitive Compensation: We offer a competitive salary and benefits package, including health insurance, retirement plans, and performance-based bonuses.


How to Apply:


If you are passionate about technology and customer success, and you have the skills and experience to thrive in a fast-paced environment, we would love to hear from you Please submit your resume and cover letter via LinkedIn.

  • Technical Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India DBSync Full time

    Job Description:We are seeking a highly motivated and results-driven Technical Account Manager to join our team at DBSync.The ideal candidate will have 7-8 years of experience in account management or sales in a technical or SaaS environment, with a strong understanding of enterprise IT organizational, business, and technical environments.You will be...

  • Technical Account Manager

    6 months ago

    Bengaluru, India Razorpay Full time

    The Role:   As a Technical Account Manager you will be acting as the dedicated primary point of contact for all technical and product level activities or discussions post go-live for all our Super Enterprise Merchants (accounts). Roles and Responsibilities: TAM will build healthy relationships with customer’s tech contacts, help them unblock...

  • Technical Account Manager

    3 weeks ago

    Bengaluru, India Karix Full time

    About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: Bangalore (WFO)What you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer...

  • Technical Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India Shopemet Networks Pvt Ltd Full time

    Job DescriptionThis is an exciting opportunity to partner with our sales team and help us expand our customer base.About the RoleWork closely with account executives to identify new business opportunities.Develop and maintain relationships with prospective clients.ResponsibilitiesClearly articulate the technical capabilities of our product.Partner with the...

  • Technical Account Manager

    4 weeks ago

    Bengaluru, India Cashfree Payments Full time

    About us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...

  • Technical account manager

    4 weeks ago

    Bengaluru, India Cashfree Payments Full time

    About us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...

  • Technical Account Manager

    3 months ago

    Bengaluru, India Cashfree Payments Full time

    About us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...

  • Technical account manager

    3 weeks ago

    Bengaluru, India Karix Full time

    About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: Bangalore (WFO)What you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer...

  • Technical Account Manager

    1 month ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Technical Account Manager (TAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions...

  • Technical Account Manager

    3 months ago

    Bengaluru, India Cashfree Payments Full time

    About us:Cashfree is a leading payments and API banking solutions company. We provide full-stack payments solutions enabling businesses in India to collect payments and make payouts via all available methods with a simple integration. Cashfree’s offerings include an advanced and easy way to integrate payment gateway, a split payment solution for...

  • Technical Account Manager

    4 weeks ago

    Bengaluru, India Karix Full time

    About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: Bangalore (WFO)What you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer...

  • Technical Account Manager

    4 weeks ago

    Bengaluru, India Karix Full time

    About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: Bangalore (WFO)What you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer...

  • Technical Account Manager

    3 weeks ago

    Bengaluru, India Karix Full time

    About the Role:Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location:Bangalore (WFO)What you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...

  • Technical Account Manager

    4 months ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title: Technical Account Manager (TAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions...

  • Technical Account Manager

    1 week ago

    Bengaluru, India Kapture CX Full time

    About Kapture CX:Kapture CX is a leading Customer Experience (CX) automation platform that is revolutionizing how businesses interact with their customers. We empower organizations to deliver exceptional customer support, streamline operations, and drive growth through AI-powered automation. As we expand our footprint, we are looking for driven, technical,...

  • Technical Account Manager

    3 months ago

    Bengaluru, India Softcell Technologies Global Pvt. Ltd. Full time

    Job Title:Technical Account Manager (TAM)Location:BengaluruCompany:Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell is a leading IT solutions provider with over three decades of experience in delivering cutting-edge technology solutions to enterprise customers. We specialise in integrating the latest IT infrastructure and software solutions to...

  • Technical Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India HappyFox Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at HappyFox. As a Sales Engineer, you will be responsible for driving sales growth by delivering effective product demonstrations to prospective customers.Job ResponsibilitiesProduct Expertise: Learn the technical details of our software, understand customer...

  • Associate Technical Account Manager

    6 months ago

    Bengaluru, India New Relic, Inc. Full time

    Associate Technical Account Manager Associate Technical Account Manager Associate Technical Account Manager Req ID FY|S&M|#4 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity As a key member of our New Relic Tech hub APJ , you will be responsible for understanding a...

  • Technical Account Manager, India

    6 months ago

    Bengaluru, India Imperva Full time

    As a Technical Account Manager, you will work with enterprise customers that use both Incapsula cloud and SecureSphere on-premise product suites to drive implementation of our products and services to help extract a greater return on investment. This role includes responsibility for onboarding and support activities using best practices for deployment;...

  • Technical Account Management Leader

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    At Oracle, we're seeking a seasoned Technical Account Management (TAM) leader to join our team.About the RoleThis is an exceptional opportunity for a results-driven professional with a proven track record in managing large delivery teams and driving revenue growth. As a TAM leader, you will be responsible for leading a high-performing team of technical...