Senior Ds Prompt Engineer

3 weeks ago

Mysore, India Whatjobs IN C2 Full time

What your main responsibilities are Role Overview: Skilled and passionate GenAI Prompt Engineer to join our Customer Experience Analytics team. The ideal candidate will be responsible for designing inputs for AI tools that produce optimal outputs, with a focus on improving customer experience through data driven insights and innovative product development. What you’ll be working on - Design and develop prompts for various applications, including text generation, translation, question answering, and creative writing. - Collaborate with cross-functional teams to understand user needs and translate them into effective prompts. - Analyze and iterate on prompts based on performance metrics and user feedback to ensure high-quality outputs. - Conduct experiments and research to test new prompting techniques and optimize existing workflows. - Stay up to date on the latest advancements in natural language processing (NLP) and AI and apply those insights to your work. - Document and communicate your work clearly and concisely to technical and non technical audiences. - Support business, operations, and leadership by providing actionable insights derived from AI-generated prompts. - Assist in the development of customer-facing products aimed at enhancing the quality of virtual assistant interactions with customers. - Focus on improving Turnaround Time on report development and dissemination of important insights. - Contribute to FedEx's digital adoption strategy by leveraging AI technologies to reduce customer calls and enhance self-service capabilities. - Continuously evaluate and refine AI prompt designs to optimize performance and customer satisfaction. What we are looking for - Bachelor’s degree in computer science, linguistics, writing, or a related field. - Proficiency in programming languages such as Python and experience with relevant libraries and frameworks. - At least 2 years of proven experience in prompt engineering or a related role in the AI and Chatbots domain - Strong analytical skills with the ability to translate complex data into actionable insights. - Experience working with large datasets and data visualization tools. - Excellent communication and collaboration skills. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Min. experience: 4+ years What you'll bring to the team Collaboration, quality work, commercial acumen, leading on projects with minimum guidance, willingness to learn and grow. Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

  • Urgent Search: Senior DS Prompt Engineer

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    What your main responsibilities are Role Overview: Skilled and passionate GenAI Prompt Engineer to join our Customer Experience Analytics team. The ideal candidate will be responsible for designing inputs for AI tools that produce optimal outputs, with a focus on improving customer experience through data driven insights and innovative product development....

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