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GSA - Housekeeping

1 month ago

lucknow, India AccorHotel Full time
  • To provide clean hygienic comfortable and hazard free areas in the hotel in order to thereby achieving maximum guest satisfaction & organizational profitability in an achieve impeccable housekeeping standards in all areas of the hotel as per organizational standards atmosphere of high individual morale.
  • Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
  • Ensure to remain alert courteous and helpful to the guests and coworkers at all times.
  • Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
  • Interact with guests and personnel of the hotel in an efficient and friendly manner.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Identify optimal cost effective use of the resources and educate the team on the same.
  • Responsible for maintenance and upkeep of all department equipment fittings and fixtures and material under his / her responsibility
  • Checks and controls the availability and proper usage of supplies and material.
  • Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping.
  • Ensure to report to work on time and according to posted schedule.
  • Ensure to daily change soiled linens on beds and remake beds.
  • Strictly follow the lost and found procedures.
  • Ensure floor pantries and corridors & fire exits are as per the standards.
  • Responsible for equipping all rooms with linen amenities in the guest rooms as per the standards.
  • Ensures attendance on behavioral and vocational training in own and related areas to enhance kills and develop multi functionality
  • Ensures career development and succession planning for self
  • Attends training on fire safety and security system
  • Shares skills with all departmental employees through on the job training for new comers.

Qualifications :

Diploma / Degree in Hotel Management / Graduate or any other equivalent qualifications.


Remote Work :

No


Employment Type :

Fulltime