Bolt.Earth | Inside Sales Specialist | bangalore

3 weeks ago

bangalore, India Bolt.Earth Full time

Job Description – Inside Sales Specialist

About Bolt.Earth

Bolt.Earth is India’s largest EV charging network with 36K+ charging points across 1,400+ cities

in India, serving 207K+ active EV users. Operating as a peer-to-peer, distributed charging

network, Bolt.Earth caters to 2, 3, & 4W-EVs, accommodating both standard and fast charging

options.

Key Responsibilities

• Lead Generation: Proactively identify and qualify potential leads through various channels,

including inbound inquiries, outbound prospecting, and marketing campaigns.

• Customer Engagement: Initiate contact with leads, establish rapport, and build relationships

through phone calls, emails, and other communication channels.

• Needs Analysis: Conduct thorough needs assessments to understand the requirements of

prospects and propose appropriate solutions to address their specific needs.

• Product Knowledge: Develop a deep understanding of our products and services to

effectively communicate their value propositions to potential customers.

• Objection Handling: Address customer concerns, overcome objections, and provide viable

solutions to maintain a positive sales momentum.

• Pipeline Management: Accurately update and maintain sales pipeline data in CRM systems,

ensuring it reflects current opportunities, sales stages, and expected close dates.

• Collaboration: Collaborate with other members of the sales team, marketing, and product

development to optimise sales efforts and enhance overall customer experience.

• Market Research: Stay updated with industry trends, competitive offerings, and market

changes to effectively position our products and services.

• Customer Support: Provide post-sales support to clients, ensuring their satisfaction,

resolving any issues, and promoting upselling or cross-selling opportunities.

Key Requirements:

• Proven Sales Track Record: Demonstrated success in achieving or exceeding sales targets in

an inside sales or outbound calling environment.

• Excellent Communication Skills: Strong verbal and written communication abilities with a

high level of persuasiveness and professionalism.

• Customer-Focused: A customer-centric mindset with the ability to understand and address

customer needs effectively.

• Sales Techniques: Familiarity with modern sales techniques, objection handling strategies,

and the ability to adapt them to different scenarios.

• Technology Proficiency: Experience with CRM systems, sales software, and proficiency in

Microsoft Office applications.

• Team Player: Ability to work collaboratively with cross-functional teams to achieve collective

goals.

• Bachelor's Degree: A bachelor's degree in business, Marketing, or a related field is preferred

but not mandatory.

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