His support specialist
4 days ago
Role: HIS support Specialist Location: Chennai Experience: 2 - 5 Years Mandatory skills : Hospital system support, Ticketing, Troubleshooting Shift: Rotational Essential Functions Works with customers and project management teams to identify key project milestones and implementation timelines. Builds, documents and maintains new and existing customer-centric business critical solutions. Develops and implements solution validation plans. Ensures quality control during implementation and execution of the validation plans. Builds training materials for the implemented solutions. Trains customers on the implemented solutions. Participates in QA, UAT & production launch support related to various customer engagements. Contributes towards building implementation and integrations best practices and the knowledge base. Collaborates with the Drug Dev product development team to help improve and expand core platform functionality. Provides Tier 2/3 technical support for custom integrations. Has working knowledge of support processes and working in production environment. Works with customers and project management teams to identify key project milestones and implementation timelines. Qualifications Bachelor's Degree Computer Science, a related field, or equivalent experience Experience working with external customers to gather technical requirements Preference Working knowledge of software development processes and methodologies Req Knowledge of the clinical trial / pharmaceutical domain Pref Powerful work ethic with a focus on customer satisfaction Intermediate Strong customer facing and presentation skills Intermediate Process documentation skills Intermediate Validation documentation and execution skills
-
Servicenow support specialist
2 weeks ago
Kota, India FedTec Full timeService Now Support SpecialistFed Tec is seeking a Service Now Support Specialist to provide technical support, perform system maintenance, and assist end-users with Service Now-related issues. The ideal candidate will have a solid understanding of the Service Now platform, IT service management (ITSM) principles, and general IT operations. This role...
-
Application specialist
5 days ago
Kota, India Repario Full timeJob Type Full-time Description Job Summary: We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted e Discovery applications and infrastructure services. Primary duties include providing client-facing L1-L2 technical support of hosted e Discovery applications. The Application Specialist would also assist...
-
Customer Service Specialist
4 days ago
Kota, India Tru Performance Inc Full timeJob Posting: Web Chat & Social Media Support Specialist Location: On-site- Kharadi Pune Shift: 24x7 Rotational-Self Travel Experience: 3–4 Years (Web Chat for US clients)About the Role We are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The...
-
Telesales Specialist
6 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota Center Location: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
-
Telesales Specialist
6 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
-
Telesales Specialist
2 weeks ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
-
Telesales Specialist
2 weeks ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
-
Telesales Specialist
3 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota Center Location: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation,...
-
Telesales Specialist
1 day ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
-
Telesales Specialist
5 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
