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Collections Specialist
3 months ago
HIRING FOR TOP MNCs for International Customer support Collections process with limited openings. Looking for immediate joiner.
Qualification - PUC /Grad.
Exp - min 1 year experince required
Salary : 1-3 years exp - up to 34k plus
3-5 years of exp - up to 7.5LPA
Work from office
Location - bangalore
Transport - up to 35 km two way cab
Rounds - HR/versant/Vna/ops
Shift - UK/US
All rounds will be virtual
Pls share this with your frds and also who is desperate for job.
Ping your resumes
- Contact clients to collect outstanding debts while maintaining a positive relationship with the customer
- Work with clients to find solutions for their outstanding debts
- Follow-up regularly with clients in an attempt to resolve outstanding debts
- Always provide excellent customer service when interacting with clients
- Draft and send written correspondence regarding account standing to clients with outstanding debts
- Approve partial payments or extensions for clients with extenuating circumstances
- Previous experience in a customer-facing role, ideally within a corporate setting
- Superior communication and problem solving skills and a high level of patience
- Prior experience in a telecommunications environment strongly preferred
- Ability to think analytical, exercise creativity, and make executive decisions
- Strong computer and telephone skills
- Bachelors Degree