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Genesys Developer
4 months ago
looking for Genesys cloud Engineer.
Must have : Genesys,IVR,CX
Chennai/Bang/Pune/Noida
7 to 15 years
Genesys Skills
GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.
Social - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) design and integration with Genesys cloud, Architect flow development
Voice/Chat Bot - Hands on experience with social channel (Facebook, Twitter, Line, WhatsApp) design and integration with Genesys cloud, Architect flow development
Advanced IVR/Speech Recognition - Hands on experience developing advanced complex IVRs in Architect including TTS, ASR
Coding – platform API & SDK - Hands on experience developing applications using Genesys cloud APIs with SDK (Java, Javascript, .NET etc.)
Workforce Management - Hands on experience with Genesys WFM platform, design, implementation, configuration.
