Aguada Anchorage, The Villa Resort | Resort Manager | goa

1 week ago

goa, India Aguada Anchorage, The Villa Resort Full time

About Us:

Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working with others, we welcome you to join our Aguada Anchorage family.


Job Overview:

As an Operations Manager, you will be responsible for overseeing the overall operation of the hotel. . Your primary goal is to ensure the smooth and efficient functioning of all resort departments, delivering exceptional guest experiences, and maintaining high standards of service. The Operations Manager plays a pivotal role in creating a positive and memorable environment for guests while achieving financial and operational objectives.


Key Responsibilities:


Operations Management:

  • Supervise and coordinate the day-to-day operations of all resort departments, including reservations, front desk, housekeeping, food and beverage, maintenance, and human resource.
  • Implement and maintain **standard operating procedures for each department to ensure a seamless and efficient workflow.
  • Ensuring safety and cleanliness of the resort facilities and compliance with regulations.


Guest Services:

  • Foster a culture of exceptional guest service by setting high service standards and ensuring staff training .
  • Handle guest feedback and complaints promptly and effectively, taking necessary actions to resolve issues and enhance guest satisfaction.
  • Taking key decisions to ensure guest satisfaction while protecting the interests of the resort


Financial & Revenue Management:

  • Optimising the resort’s revenue
  • Manage the resort's budget, ensuring financial goals are met and expenses are controlled.
  • Implement cost-saving measures without compromising service quality.
  • Analyze financial reports and trends to make informed decisions and recommendations.


Team Leadership:

  • Recruit, train, and supervise resort staff, ensuring they adhere to company policies and deliver outstanding service.
  • Foster a positive work environment, promoting teamwork and professional development.
  • Conduct regular performance evaluations and provide constructive feedback.
  • In-charge of recruitment of staff


Marketing and Sales:

  • Collaborate with the marketing team to develop and execute strategies to attract new guests and retain existing ones.
  • Actively participate in sales efforts and promotional activities to drive revenue.
  • Monitor market trends and competitors to identify opportunities and challenges.
  • Co-ordinating with social media manager, content creators and other branding, marketing & PR companies hired by the resort.


Event Management:

  • Oversee the planning and execution of events, conferences, and special occasions hosted at the resort.
  • Coordinate with various departments to ensure seamless event operations and guest satisfaction.


Health and Safety Compliance:

  • Ensure compliance with health and safety regulations, implementing protocols to maintain a safe environment for guests and staff.
  • Conduct regular safety drills and training sessions.


Strategy & Policies

  • Involved with suggesting & implementing various strategies to improve all aspects of each department
  • Suggesting & implementing various policies to improve each department
  • Ensuring that resort policies are strictly adhered to.


Perks and Benefits

By choosing to work with us at Aguada Anchorage, you will join our Aguada Anchorage family and will be treated as such. We are a family run villa resort and treat all those who work with us as family. Job security and internal growth is something that is valued at our resort. We will constantly appraise our staff and ensure a great working environment.

  • Aguada Anchorage, The Villa Resort | Resort Manager | goa

    1 week ago

    goa, India Aguada Anchorage, The Villa Resort Full time

    About Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Aguada Anchorage, The Villa Resort | Resort Manager | goa

    1 week ago

    goa, India Aguada Anchorage, The Villa Resort Full time

    About Us: Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Resort Manager

    1 week ago

    goa, India Aguada Anchorage, The Villa Resort Full time

    About Us: Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Resort Manager

    1 week ago

    goa, India Aguada Anchorage, The Villa Resort Full time

    About Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Resort Manager

    1 week ago

    North Goa, India Aguada Anchorage, The Villa Resort Full time

    About Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Resort Manager

    1 week ago

    North Goa, India Aguada Anchorage, The Villa Resort Full time

    About Us:Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy working...

  • Resort Manager

    1 week ago

    North Goa, India Aguada Anchorage, The Villa Resort Full time

    About Us: Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy...

  • Resort Manager

    1 week ago

    North Goa, India Aguada Anchorage, The Villa Resort Full time

    About Us: Aguada Anchorage is an exquisite Villa Resort located 5 mins walking distance to the Sinquerim beach. We are a family-owned and run resort and treat all our employees as part of our big family. We are currently seeking a dynamic and customer-focused individual to lead our team. If you have the natural ability to lead, communicate and enjoy...

  • Novotel Goa Dona Sylvia Resort | Assistant Sales Manager

    1 week ago

    goa, India Novotel Goa Dona Sylvia Resort Full time

    Position Overview: We are seeking a motivated and organized Assistant Sales Manager at Novotel Goa Dona Sylvia Resort to support our events team in driving sales and maximizing revenue. This role involves collaborating with clients, managing event logistics, and ensuring exceptional service delivery. Key Responsibilities: Assist the Sales Manager in...

  • Amadi Beach Front Resort | Junior Sales Executive | goa

    1 week ago

    goa, India Amadi Beach Front Resort Full time

    Job Summary:   Amadi Beach Front Resort is seeking a motivated and detail-oriented Junior Sales Executive to join our dynamic sales team. The ideal candidate will have excellent communication skills, strong English fluency (both verbal and written), and basic computer proficiency. Preference will be given to those who have experience in hotel rate...

  • Resort Admin

    5 months ago

    Goa Velha, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Resort Admin Job location: Goa **Salary**: - 32,000-35,000 per month **Experience**: - Total experience: - 5 years of experience in hospitality, administration, or sales roles - Minimum experience: - 2-3 years of experience in resort admin/sales or related. Education: - High school diploma or equivalent; Bachelor's...

  • Resort Cost Controller

    4 days ago

    Goa, India Karma Group Global Full time

    Role: Resort Cost Controller Office location:   Cavelossim, South Goa Experience: 4 yrs to 7yrs Joining time: Immediate to 15 days We are looking for Resort Cost Controller with hands-on experience in r eporting and analysis, variance analysis, reviewing expenditure reports, process improvement or efficiency enhancement, cost analysis...

  • Front Office

    5 months ago

    Goa, India Raposo Resort Full time

    Job location: Raposo Resort, Near Badem Church, Badem, Assagao, Goa. We are looking for a **male employee** only Are you ready to embark on a career that combines hospitality and exceptional guest service? Join our team as a Front Office Associate at our beautiful resort and be the welcoming face that sets the tone for our guests' unforgettable...

  • Assistant sales manager

    1 week ago

    South Goa, India Novotel Goa Dona Sylvia Resort Full time

    Position Overview: We are seeking a motivated and organized Assistant Sales Manager at Novotel Goa Dona Sylvia Resort to support our events team in driving sales and maximizing revenue. This role involves collaborating with clients, managing event logistics, and ensuring exceptional service delivery. Key Responsibilities: Assist the Sales Manager in...

  • Spa Therapist The St. Regis Goa Resort

    5 months ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 24077595 **Job Category** Spa **Location** The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs,...

  • Resort Operations Director

    4 weeks ago

    Goa, India SkillsKraft Full time

    Resort Operations DirectorOverall Resort Strategy:As a key member of the SkillsKraft team, the Resort Operations Director will be responsible for leading the overall resort strategy, ensuring the highest standards of service and guest satisfaction. This involves overseeing all departments within the resort, including housekeeping, security, front desk,...

  • Resort Operations Director

    4 weeks ago

    Goa, India SkillsKraft Full time

    Resort Operations DirectorAt SkillsKraft, we seek a seasoned Resort Operations Director to lead our resort team in delivering exceptional guest experiences and driving business growth. The ideal candidate will possess a strong understanding of resort operations, including sales, marketing, finance, and human resources.Key Responsibilities:• Provide...

  • Resort Admin/sales

    5 months ago

    Goa, India Paradigm Consultancies Full time

    We are hiring Job Designation: Resort Admin/Sales Job Location: Nashik **Salary**: 25,000 - 35,000 Experience: Min 2 - 3 years of experience as admin and sales executive or similar profile in resort/hotel property Education: High school diploma or equivalent required; Bachelor’s degree preferred. Skills required: - Excellent communication and...

  • Yoga Teacher

    6 months ago

    Goa, India Little Cove Resort Full time

    We required experienced Yoga Teacher for our resort. Little Cove Yoga Retreat Goa, Cola Beach, Canacona, South Goa. **Salary**: From ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Goa, Goa: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Speak...

  • Resort Operations Director

    3 days ago

    Goa, India SkillsKraft Full time

    Job DescriptionAbout UsSkillKraft is a dynamic company dedicated to delivering exceptional experiences in the hospitality industry.Job SummaryWe are seeking an experienced Resort Operations Director to lead our resort team. As a key member of our management team, you will be responsible for overseeing all aspects of resort operations, including sales,...