Salesforce Developer

2 days ago

Bengaluru, India Whatjobs IN C2 Full time

Job Title: Salesforce Developer Job location: Hyderabad/Bangalore/Mumbai/Kolkata/Gurugram Work mode: Hybrid Must be flexible to work in the UK timings Preferred Knowledge/Skills *: Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills; Capable of leading team and client status meetings and extracting relevant metrics; Handles client relationships, enabling effective communication; Offers functional and/or technical subject matter expertise; Participates inprocess and/or redesign efforts; Leads technical, functional, and/or test teams for the implementation of system features; Manages and follows the development lifecycle to enable timely enhancement delivery; Provides in-depth knowledge of the Salesforce application and evaluates the customer’s processes against the standard Salesforce functionality; Experience in use of Salesforce in a support/managed services environment; Assesses impactof Salesforce seasonal releases on client systems; Documents the business requirements which express what actions a solution should take and what outcome is expected; Responsible forfixes and enhancements to the application to achieve the customer’s business requirements; Has industry experience and understands challenges and risks when providing professional services and supporting industry-specific applications and localizations; Provide automation solutions to reduce ticket volumes and/or optimize support efforts; Ability to: Analyze and understand business and/or technical problems; Understand dataand processes; Design and develop solutions for reported system issues; Plan and carry out system and user acceptance testing; Familiar with and experienced in: Core application functionality; Development methodologies, including Agile; Application technology stack for Salesforce; DevOps processes and tools; Works and delivers against engagement SLAs and KPIs; and, ITIL process knowledge/understanding is highly preferred. Experience as a Salesforce and Data developer. Knowledge in Salesforce flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services. Strong team management. Desirable experience in managed services and international projects.

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