Global Service Delivery Manager
2 weeks ago
Job Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets —and a proven record of driving high CSAT (Customer Satisfaction) scores . This position requires a strategic thinker who can balance client needs, delivery excellence, and operational efficiency while leading global cross-functional teams. Key Responsibilities Lead and manage end-to-end global delivery operations across multiple regions (US, Europe, and Asia). Drive consistent achievement of CSAT, SLA, and delivery excellence metrics . Manage client relationships within the IT Services and Consulting domain, ensuring high satisfaction and retention. Lead delivery governance, risk management, and performance reporting. Build, mentor, and inspire global delivery teams to deliver high-quality outcomes. Collaborate with sales, pre-sales, and account management teams for solutioning and new business support. Implement best practices for delivery frameworks, methodologies, and process optimization. Handle client escalations proactively, ensuring timely and effective resolution. Continuously identify areas for innovation, automation, and operational improvements. Required Skills & Qualifications 20+ years of proven experience in IT Service Delivery or Program Management within the IT Services / Consulting industry. Hands-on experience managing US and global clients across multiple time zones. Strong expertise in service delivery governance, SLA management, and customer satisfaction improvement . Demonstrated ability to lead large, distributed technical and functional teams. Proven track record in maintaining or improving CSAT and delivery performance metrics . Excellent communication, analytical, and stakeholder management skills. Exposure to Cloud, ERP (IFS, SAP, ServiceNow) , or Managed Services preferred. PMP, ITIL, or similar certification is an advantage. Who You Are A go-getter with a proactive and customer-first mindset. A strategic leader who balances operational delivery with client success. A collaborative communicator who can influence across cultures and levels. A data-driven decision-maker who thrives in fast-paced global environments.
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India Talentgigs Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Global Delivery ManagerLocation :ChennaiRole OverviewWe are seeking aGlobal Delivery Managerwith strong experience inIT ServicesandIT Consultingdelivery environments. The ideal candidate will be ago-getterwith hands-on leadership experience managingglobal client engagements—particularly across theUS and international markets—and a proven...
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Global Service Delivery Manager
2 days ago
Chennai, India Talentgigs Full timeJob Description Job Title: Global Delivery Manager Location : Chennai Experience : 20+yrs Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagementsparticularly across the US...
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Global Delivery Head
2 weeks ago
Chennai, India Talentgigs Full timePosition: Global Delivery HeadExperience: 20+ YearsLocation: ChennaiImmediate Joiners Preferable Profile Summary:Seasoned Global Delivery Head with over two decades of experience in leading large-scale IT and consulting projects across diverse domains. Proven expertise in managing end-to-end delivery operations for U.S.-based clients, ensuring high customer...
