Key Account Manager

11 hours ago


Delhi, India Recro Full time
Experience: 4-6 yrs

Location: Bangalore

Role: Key Accounts Manager

About Recro

Recro is a developer-focused ecosystem that enables seamless matching of individual expertise with the right opportunities. We empower talented developers and fast-growing organizations to better find each other based on technical competencies and aspirations.

Key Qualifications

- Bachelor's degree in Business Administration, Human Resources, or a related field.- 4+ years of experience in account management, staffing/recruitment, or sales.- Proven track record of achieving and exceeding revenue targets.- Strong interpersonal and communication skills to build long-term client relationships.- Excellent negotiation, problem-solving, and organizational skills.- Familiarity with staffing trends, tools, and best practices.

Key Responsibilities

Client Relationship Management:

- Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.- Understand client requirements thoroughly and translate them into actionable staffing solutions.- Proactively identify client needs and propose tailored solutions to address them.

Revenue Generation:

- Develop and implement strategies to expand accounts and maximize revenue potential.- Upsell and cross-sell staffing services to existing clients.

Collaboration & Delivery:

- Work closely with recruitment teams to ensure timely delivery of quality profiles aligned with client expectations.- Oversee the end-to-end recruitment cycle for assigned accounts, ensuring SLA adherence.

Account Strategy & Planning:

- Create account growth plans and regularly review progress with leadership.- Monitor market trends and competitor activities to identify business opportunities.

Communication & Reporting:

- Maintain regular client communication and share periodic updates on recruitment progress.- Generate and present detailed account performance reports to stakeholders.
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