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Client Solutions Associate

3 months ago

noida, India Vensure Employer Solutions Full time

About the company:

EPAY Systems, A Vensure Employer Solutions company, we’re a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll services, Benefits administration, Tax services, Garnishment, Performance Management, and some interesting physical products like bio metrics and HR Information Systems (HRIS). We have more than 14 thousand employees worldwide, and we are a 30 Billion Dollar revenue company catering to more than 1.2 million worksite employees. This makes us the 2nd largest company in the world after ADP.

To know more about us, visit us at


About the role:

  • Ability to communicate and present information effectively, both on the phone and in writing, with technical as well as non-technical audiences
  • Knowledge of US payroll concepts and familiarity with time and attendance (workforce management) systems
  • Excellent listening, problem solving, and troubleshooting skills
  • Strong technical inclination, and a desire to learn continuously
  • Agility, sense of urgency, and the ability to maintain focus in a fast-paced environment
  • Ability to handle tense and confrontational situations, using appropriate interpersonal styles and methods to reduce tension or conflict while instilling confidence.
  • Ability to learn and work independently with exceptional attention to detail
  • Willingness to collaborate in one-on-one and group settings
  • Bachelor’s degree or an equivalent combination of training and experience