Credit Controller

This job is with Elsevier, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Credit ControllerDo you have credit control or accounts receivable experience?Are you a highly visible champion with a 'can do' attitude and enthusiasm that inspires others?About Our TeamOur team is responsible for the on-time collection of outstanding balances.About the RoleAs A Credit Controller You Will assess and advise on creditworthiness of prospective and existing customers.Responsibilities:Investigate and approve credit applications within established guidelines.Liaise with corporate customers and other departments to resolve credit issues.Negotiate payment terms on overdue accounts.Perform routine assignments in an entry-level professional role.Connect with clients via calls and emails for regular support.Minimize financial risk by assessing and advising on customer creditworthiness.Requirements:3+ years of experience in credit control or accounts receivable.Strong communication skills and a team-oriented mindset.Ability to work under tight deadlines while maintaining high standards.Credibility and negotiation skills for customer interactions.Support the sales organization in debt collection matters.Proficiency in Microsoft Excel, Word, and Outlook.Work in a way that works for youWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and   work when you are the most productiveWorking for YouWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Comprehensive Health Insurance: Covers you, your immediate family, and parents.● Enhanced Health Insurance Options: Competitive rates negotiated by the company.● Group Life Insurance: Ensuring financial security for your loved ones.● Group Accident Insurance: Extra protection for accidental death and permanent disablement.● Flexible Working Arrangement: Achieve a harmonious work-life balance.● Employee Assistance Program: Access support for personal and work-related challenges.● Medical Screening: Your well-being is a top priority.● Modern Family Benefits: Maternity, paternity, and adoption support.● Long-Service Awards: Recognizing dedication and commitment.● New Baby Gift: Celebrating the joy of parenthood.● Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.● Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.● Free Transport pick up and drop from the home -office - home (applies in Chennai)About the BusinessA global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form  or please contact .Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .Please read our Candidate Privacy Policy .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights .