Global Service Delivery Manager
2 weeks ago
Job Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a proven record of driving high CSAT (Customer Satisfaction) scores.This position requires a strategic thinker who can balance client needs, delivery excellence, and operational efficiency while leading global cross-functional teams.Key Responsibilities- Lead and manage end-to-end global delivery operations across multiple regions (US, Europe, and Asia).- Drive consistent achievement of CSAT, SLA, and delivery excellence metrics.- Manage client relationships within the IT Services and Consulting domain, ensuring high satisfaction and retention.- Lead delivery governance, risk management, and performance reporting.- Build, mentor, and inspire global delivery teams to deliver high-quality outcomes.- Collaborate with sales, pre-sales, and account management teams for solutioning and new business support.- Implement best practices for delivery frameworks, methodologies, and process optimization.- Handle client escalations proactively, ensuring timely and effective resolution.- Continuously identify areas for innovation, automation, and operational improvements.Required Skills & Qualifications- 20+ years of proven experience in IT Service Delivery or Program Managementwithin the IT Services / Consulting industry.- Hands-on experience managing US and global clients across multiple time zones.- Strong expertise in service delivery governance, SLA management, and customer satisfaction improvement.- Demonstrated ability to lead large, distributed technical and functional teams.- Proven track record in maintaining or improving CSAT and delivery performance metrics.- Excellent communication, analytical, and stakeholder management skills.- Exposure to Cloud, ERP (IFS, SAP, ServiceNow), or Managed Services preferred.- PMP, ITIL, or similar certification is an advantage.Who You Are- A go-getter with a proactive and customer-first mindset.- A strategic leader who balances operational delivery with client success.- A collaborative communicator who can influence across cultures and levels.- A data-driven decision-maker who thrives in fast-paced global environments.
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery Manager Location : Chennai Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements —particularly across the US and international markets...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, India Talentgigs Full timeJob Title: Global Delivery ManagerLocation : ChennaiRole OverviewWe are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagements—particularly across the US and international markets—and a...
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Global Service Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India Talentgigs Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Global Delivery ManagerLocation :ChennaiRole OverviewWe are seeking aGlobal Delivery Managerwith strong experience inIT ServicesandIT Consultingdelivery environments. The ideal candidate will be ago-getterwith hands-on leadership experience managingglobal client engagements—particularly across theUS and international markets—and a proven...
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Global Service Delivery Manager
2 days ago
Chennai, India Talentgigs Full timeJob Description Job Title: Global Delivery Manager Location : Chennai Experience : 20+yrs Role Overview We are seeking a Global Delivery Manager with strong experience in IT Services and IT Consulting delivery environments. The ideal candidate will be a go-getter with hands-on leadership experience managing global client engagementsparticularly across the US...
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Global Delivery Head
2 weeks ago
Chennai, India Talentgigs Full timePosition: Global Delivery HeadExperience: 20+ YearsLocation: ChennaiImmediate Joiners Preferable Profile Summary:Seasoned Global Delivery Head with over two decades of experience in leading large-scale IT and consulting projects across diverse domains. Proven expertise in managing end-to-end delivery operations for U.S.-based clients, ensuring high customer...
