Delivery Leader

2 weeks ago

Hyderabad, India Innova Solutions Full time
Job Summary:

The vertical Delivery Head for Retail and Travel/ Transportation will lead and manage the delivery strategy and operations for the retail and transportation sectors. This role will focus on ensuring exceptional service delivery, optimizing operational efficiency and enhancing customer satisfaction while aligning with overall business objectives. The ideal candidate will possess extensive industry knowledge combined with strong leadership and strategic planning capabilities.

Key Responsibilities:

Strategic Leadership:

Oversee global engagements, leading teams of 100+, revenue base clients.Developing implementable transformation strategies for our Retail & Transportation clients, based on the understanding of the current and desired future states.Developing reusable consulting assets to help improve quality and accelerate time-to-delivery for client engagements.Proactively penetrate opportunities, win new business, and manage program delivery through customer excellence.

Customer and Client Management:

Foster excellent customer relationships at all levels.Experience in creating and using PM artefacts like project/program plan, risk/issue logs, status reporting, proposal decks, client visit presentations, business case, benefits tracking & resource utilisation reports.Conduct meetings with customer stakeholders and maintain a 100% annual customer score.Prepare and present quarterly business reviews with VPs and CIOs.

Operational Excellence:

Ensure smooth delivery, revenue, and margin goals are met, with proactive measures to avoid penalties.Drive delivery excellence, quality, workforce transformation, and design governance and dashboards for delivery metrics.Transform Delivery to increase revenue potential within existing customer bases and be able to work on project financial aspects and business strategies for cost optimisation.

Collaboration and Communication:

Maintain a collaborative mindset with internal stakeholders by coordinating with supporting teams like Sales, HR, Infrastructure, Facilities, Learning and Development to make delivery happen and make sure delivery team have the right tools to do their job.Lead executive-level customer communications and internal discussions with cross-functional teams.Drive transformation across all aspects of delivery and support functions in partnership with Talent Acquisition, Training.

Performance and Development:

Conduct appraisals, provide frequent feedback, and make decisions on hiring in collaboration with HR/Resourcing teams.Responsible for bottom-line margins and margin improvement initiatives.

Market Analysis:

Stay informed of industry trends, regulatory changes, and emerging technologies impacting the Retail & Transportation vertical.Use market insights to adjust delivery strategies and address client needs effectively.

Must-Have Qualifications:

University degree; BS/ MS/MBADrive Retail/ Transportation solutions business as a subject matter expert.Min 15+ years of experience in delivery management or operations within the retail and transportation verticals.Ability to thrive in a fast-paced dynamic environment and manage multiple priorities effectively.Experience in digital transformation initiatives in Retail or transportation industry is desirable.Ensure technology aligns with the business goals and optimizes operational efficiency through KPIs, viz; % of projects delivered on time, budgeted vs actual costs, % of business processes transitioned to digital platforms etc.Proven track record of delivering consulting engagements at international corporations in areas like program governance setup, strategy & business alignment.Proven track record of delivering consulting engagements at international corporations in areas like program governance setup, strategy & business alignment.Hands on intensive experience in creating and using PM artefacts like project/program plan, risk/issue logs, status reporting, proposal decks, client visit presentations, business case, benefits tracking & resource utilisation reports.Highly aware of latest program management trends.Good understanding of (digital) technology trends e.g., Cloud platforms, AnalyticsExcellent communication and presentation skills; able to explain complex technical topics to business audiences.Understanding Scrum framework and CI/CD Continuous Integration and Deployments. Experience handling difficult customers.

Skills Needed:Exceptional customer relationship management skills.Excellent presentation and communication skills.Strong collaboration mindset.Proficient in pricing preparation and negotiation.

Preferred Qualifications:Experience with integration and consolidation.Familiarity with various business verticals and industry updates.Have a natural appetite for continuous discovery and improvement and at the same time deliver impactful client engagements.

  • Delivery Team Leader

    2 weeks ago

    Hyderabad, Telangana, India vidaXL Full time

    Job SummaryWe are seeking a highly experienced and skilled Delivery Team Leader to join our team at vidaXL. As a key member of our organization, you will be responsible for delivering high-quality results and driving the success of our business.

  • Senior Platform Delivery Leader

    4 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About This RoleWells Fargo seeks a Senior Platform Delivery Leader to oversee the development and implementation of its Consumer Technology portfolio. The successful candidate will collaborate with business CIOs to transform the existing workforce into cross-functional squads, focusing on building improved products across the portfolio.

  • Delivery Leader

    3 weeks ago

    Hyderabad, Telangana, India Cotiviti India Private Limited Full time

    Job SummaryCotiviti India Private Limited is seeking an experienced Delivery Leader to join our team in [Location]. As a key member of our organization, you will be responsible for leading the delivery of complex projects and ensuring timely completion within budget.

  • Team Leader, Delivery

    7 months ago

    Hyderabad, India RealPage, Inc. Full time

    SUMMARY The Team Leader coordinates the workflow of the Invoice Processing & Quality Control teams in support of Invoice Processing Operations India work group. The Team Leader is well-versed on all processes and procedures of Invoice Processing Operations (includes tasks/sub-tasks) and serves as a mentor and trainer to other team members. In addition,...

  • Strategic Enterprise Architect and Delivery Leader for Cloud-First Technologies

    3 weeks ago

    Hyderabad, Telangana, India Crisil Limited Full time

    About the RoleWe are seeking a highly skilled Strategic Enterprise Architect and Delivery Leader to join our team at Crisil Limited. This is a leadership role that requires expertise in cloud-first technologies, strategic thinking, and exceptional communication skills.

  • Delivery Leader/ Project Management

    1 month ago

    Hyderabad, India LTIMindtree Full time

    Key Responsibilities:Delivery Excellence: Oversee the successful delivery of projects, ensuring they meet high standards of quality and timeliness.Operations Management: Manage day-to-day operations to ensure efficient and effective service delivery.Customer Engagement: Develop and maintain strong relationships with clients, ensuring high levels of customer...

  • Delivery Leader/ Project Management

    1 month ago

    hyderabad, India LTIMindtree Full time

    Key Responsibilities: Delivery Excellence: Oversee the successful delivery of projects, ensuring they meet high standards of quality and timeliness. Operations Management: Manage day-to-day operations to ensure efficient and effective service delivery. Customer Engagement: Develop and maintain strong relationships with clients, ensuring high levels of...

  • Operations Delivery Leader

    7 months ago

    Hyderabad, India R1 RCM Full time

    Responsibilities:·       Understand project management and end goals of the assignments·       Someone with PMP certification would be preferred·       Work with stake holders to meet timelines·       Create project plans and execute them in timely·       Network with different departments and leaders·       Program...

  • Delivery Leader

    2 weeks ago

    Hyderabad, India Innova Solutions Full time

    Job Summary: The vertical Delivery Head for Retail and Travel/ Transportation will lead and manage the delivery strategy and operations for the retail and transportation sectors. This role will focus on ensuring exceptional service delivery, optimizing operational efficiency and enhancing customer satisfaction while aligning with overall business...

  • Delivery Leader

    3 weeks ago

    Hyderabad, India Innova Solutions Full time

    Job Summary:The vertical Delivery Head for Retail and Travel/ Transportation will lead and manage the delivery strategy and operations for the retail and transportation sectors. This role will focus on ensuring exceptional service delivery, optimizing operational efficiency and enhancing customer satisfaction while aligning with overall business objectives....

  • Delivery Leader

    3 weeks ago

    Hyderabad, India Innova Solutions Full time

    Job Summary:The vertical Delivery Head for Retail and Travel/ Transportation will lead and manage the delivery strategy and operations for the retail and transportation sectors. This role will focus on ensuring exceptional service delivery, optimizing operational efficiency and enhancing customer satisfaction while aligning with overall business objectives....

  • Transformation Leader

    13 hours ago

    Hyderabad, Telangana, India Genpact Full time

    Genpact is a global leader in business process management and services, driving operational excellence for clients through innovative solutions, next-generation technology, and the power of human insight.We're seeking an experienced Transformation Leader to join our team as Vice President - Lean Digital Transformation. This strategic role requires a seasoned...

  • order delivery executive

    2 months ago

    Hyderabad, India Gamut HR Solutions Full time

    Orders delivery executive Job description Responsible for timely dispatching and delivery of orders to ensure 100% on time deliveries. Preparing sale orders of confirmed orders with the help of accountant. Ensuring orders are placed with suppliers. Tracking and follow up on dispatch status from suppliers. Tracking and follow up on shipment with transport...

  • Financial Sector Leader

    2 weeks ago

    Hyderabad, Telangana, India IDFC FIRST Bank Full time

    The role of Financial Sector Leader involves managing a team of Elite Bankers to achieve defined objectives. Key responsibilities include recruiting, sales planning, business delivery tracking, and mentoring team members for effective tele-calling to achieve goals. Ensuring the team adheres to regulatory industry norms is also crucial.As a Financial Sector...

  • IT Strategic Leader

    3 weeks ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a renowned recruitment agency dedicated to connecting talented professionals with fulfilling career opportunities. With a team of 2-10 experienced consultants, we pride ourselves on delivering personalized and effective solutions that meet the unique needs of our clients.Job OverviewWe are seeking an accomplished IT...

  • Senior Leader for Managed Services Delivery Excellence

    4 weeks ago

    Hyderabad, Telangana, India NTT Full time

    About the RoleThe Senior Manager, Managed Services Client Delivery is a senior leadership position responsible for managing a team of Managed Services Client Delivery Specialists. This role supports the business and protects the company's reputation by taking responsibility for overall contract management for local, small and medium complexity client...

  • Software Development Leader

    1 week ago

    Hyderabad, Telangana, India ANSR Full time

    Job Title: Software Development LeaderWe are seeking a highly skilled and experienced Software Development Leader to join our team at ANSR. As a key member of our development team, you will play a critical role in leading the design, development, and delivery of high-quality software solutions.About UsAt ANSR, we believe in harnessing the power of technology...

  • Talent Attraction Delivery Leader

    4 weeks ago

    hyderabad, India Randstad Full time

    The talent attraction manager will be responsible for managing and guiding a team of talent attraction specialists, ensuring the effective and efficient attraction of top talent for the randstad global capability centre. The role will be a strong manager of people and will be a subject matter expert in using an omni channel approach to talent attraction...

  • Talent attraction delivery leader

    4 weeks ago

    Hyderabad, India Randstad Full time

    The talent attraction manager will be responsible for managing and guiding a team of talent attraction specialists, ensuring the effective and efficient attraction of top talent for the randstad global capability centre. The role will be a strong manager of people and will be a subject matter expert in using an omni channel approach to talent attraction...

  • Delivery Manager

    3 weeks ago

    Hyderabad, India ViaPlus Full time

    Viaplus is seeking a proactive and skilled individual for the role of Delivery Manager. This role focuses on identifying, developing, defining processes, deploying best practices, project management, delivery measurements, metrics, reports, and training to ensure successful delivery of a quality product to our clients and the end-user. The Delivery Manager...