[15h Left] Event Planner and Guest Relations Specialist

1 week ago

Bengaluru, India Samavana Full time
About Us:

Samavana is a premier wedding and events venue located in Yelahanka, Bangalore. Known for our stunning settings and exceptional service, we specialize in creating unforgettable experiences for our clients. We are seeking a skilled and enthusiastic Event Planner and Guest Relations Specialist to join our team and ensure our clients' events are seamless and memorable.

About the job:

Key Responsibilities:

Event Planning:

- Collaborate with clients to understand their event vision, preferences, and requirements.- Coordinate with in-house teams (decor, catering, etc.) and external vendors to plan and execute events.- Oversee event timelines, ensuring all preparations are completed on schedule.- Provide creative input and guidance to enhance event experiences.

Guest Relations:

- Act as the primary point of contact for clients and their guests during events.- Address client inquiries and resolve issues promptly and professionally.- Facilitate smooth check-ins for guests staying on-site, ensuring their comfort and satisfaction.- Create and maintain a welcoming environment throughout the event.

Operations and Coordination:

- Conduct pre-event walkthroughs and manage event day logistics.- Ensure compliance with venue policies and procedures.- Supervise event setup and teardown processes.- Maintain accurate records of client interactions, event details, and post-event feedback.

Requirements:

- Proven experience in event planning, hospitality, or guest relations (minimum 1-2 years preferred). (Don't apply without any prior experience)- Exceptional organizational and multitasking skills.- Strong communication and interpersonal abilities.- A client-focused mindset with a passion for delivering excellent service.- Proficiency in event management tools and basic office software.- Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

- Experience working in high-end wedding or event venues.- Knowledge of local vendors and service providers.- Fluency in (regional languages, e.g., Kannada and Hindi) and English.

What We Offer:

- Competitive salary and benefits.- Opportunity to work in a dynamic and creative environment.- Hands-on experience in managing high-profile events.- A supportive team and professional growth opportunities.

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