Technical Support Engineer
3 weeks ago
Key responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the company’s ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating data correction processesInforming the project team of necessary changes to address and resolve the error, if applicableEngaging Tier 2 support when neededGenerating weekly and monthly ticket reports
RequirementsQualifications:Bachelor's degree in Information Systems, Industrial Management, Computer Science, or relevant experience.Required: 2 to 7 years of experience with Linux (Windows experience is a plus).Required: 2 to 7 years of experience with SQL/NoSQL databases.Required: Proficiency in diagnosing and resolving basic technical issues.Required: Fluent in both spoken and written English.Required: Willingness to work shifts, including one weekend per month (24/7 shifts).Required: Exceptional communication skills.Required: Customer-focused and able to remain calm under pressure.Preferred: Proven experience as a Support Engineer or in a similar customer support role.Preferred: Proven experience with Java programming.
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Technical Lead
1 week ago
Pune, Maharashtra, India SGS Technical Services Pvt. Ltd Full timeWe are seeking an experienced Technical Lead to join our team at SGS Technical Services Pvt. Ltd. in Pune. This is a fantastic opportunity for a seasoned professional to lead our software engineering efforts and drive innovation.About the RoleThis is a challenging role that requires strong leadership skills, technical expertise, and experience in managing...
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Technical Support Engineer
4 months ago
Pune, India Red Hat India Private Limited Full timeAbout the job The Red Hat Global Support Services team is looking for a highly-skilled Technical Support Engineer with excellent technical and customer service skills to join us in Pune, India. In this role, you'll become an expert on Red Hat technologies, including Red Hat Enterprise Linux (RHEL) and our storage and cloud solutions, and you will provide...
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Technical Support Engineer
6 months ago
Pune, India Druva Full timeAbout Druva: Druva enables cyber, data and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...
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Technical Support Engineer
1 month ago
Pune, India Ansys Full timeRequisition #: 15266 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by...
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Technical support engineer
3 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/Lead Key responsibilities: Continuous 24/7 tickets monitoring and alerting Logging production errors in the company’s ticketing system Investigating and analyzing production issues Notifying customers as necessary Restoring the system to an operational state when applicable, gathering data for Tier...
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Technical Support Engineer
3 weeks ago
pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/Lead Key responsibilities: Continuous 24/7 tickets monitoring and alerting Logging production errors in the company’s ticketing system Investigating and analyzing production issues Notifying customers as necessary Restoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and...
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Technical support engineer
3 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/LeadKey responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the company’s ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating...
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Technical Support Engineer
3 weeks ago
pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/LeadKey responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the company’s ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating...
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Senior Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our customers and internal stakeholders.
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Technical Support Engineer
2 months ago
Pune, India Snaphunt Full timeThe OfferJoin a well known brand within IT ServicesExcellent career development opportunitiesThe Job You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to...
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Technical Support Engineer
4 weeks ago
Pune, Maharashtra, India Braves Technologies Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Braves Technologies.This role will involve identifying technical issues with our customer's software and hardware products and providing solutions to problems raised by their customers.The successful candidate will act as an advocate for the customer and a liaison between...
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Technical Support Engineer
2 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/Lead Key responsibilities: Continuous 24/7 tickets monitoring and alerting Logging production errors in the company’s ticketing system Investigating and analyzing production issues Notifying customers as necessary Restoring the system to an operational state when applicable, gathering data for Tier...
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Technical Support Engineer
3 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/LeadKey responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the company’s ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating...
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Technical Support Engineer
3 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/Lead Key responsibilities: Continuous 24/7 tickets monitoring and alerting Logging production errors in the company’s ticketing system Investigating and analyzing production issues Notifying customers as necessary Restoring the system to an operational state when applicable, gathering data for Tier...
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Technical Support Engineer
3 weeks ago
Pune, India Geminus Tech Full timeJob Description: Tier 1 Support Engineer/LeadKey responsibilities:Continuous 24/7 tickets monitoring and alertingLogging production errors in the company’s ticketing systemInvestigating and analyzing production issuesNotifying customers as necessaryRestoring the system to an operational state when applicable, gathering data for Tier 2/R&D, and creating...
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Associate technical support engineer
2 months ago
Pune, India White Force Outsourcing Pvt Ltd Full timeSummary of position:This position delivers effective technical customersupport to our rapidly growing customerbase delivering solutions toour domestic & international end users while alsosupporting "technical support engineer"
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Technical Support Engineer
1 month ago
Pune, India Agivant Technologies India Private Limited Full timeTechnical Support Engineer is expected to provide advanced technical support on Data based Software Product to a global client base and partners. This role requires deep technical expertise, strong problem-solving skills, and the ability to effectively communicate complex technical information. The primary responsibility is to troubleshoot and resolve...
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Technical Support Engineer
1 month ago
Pune, India Agivant Technologies India Private Limited Full timeTechnical Support Engineer is expected to provide advanced technical support on Data based Software Product to a global client base and partners. This role requires deep technical expertise, strong problem-solving skills, and the ability to effectively communicate complex technical information. The primary responsibility is to troubleshoot and resolve...
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Technical Support Engineer
3 months ago
Pune, India NICE Full timeAt NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? The Technical Support...
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Technical Support Engineer
3 weeks ago
pune, India Ansys Full timeSummary / Role Purpose Join the Ansys Customer Excellence (ACE) team to support our customers in a new and innovative way. The landscape of customer support and learning experience is fast changing, and you will be at the forefront of this change focusing on developing and deploying solutions for our customers. The ACE team is in continuous pursuit of...