Current jobs related to Senior Representative - gurugram - SHL (India) Pvt Ltd
-
Customer Representative
4 weeks ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Senior Representative
1 week ago
gurugram, India SHL (India) Pvt Ltd Full timeJob Description About the company: SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational...
-
Senior Representative
4 months ago
Gurugram, India SHL (India) Pvt Ltd Full timeJob Description About the company: SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational...
-
Senior Representative
1 day ago
gurugram, India SHL (India) Pvt Ltd Full timeJob Description About the company: SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
4 months ago
Gurugram, Haryana, India The career artist Full timeJob Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
4 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Medical Representative
2 weeks ago
Gurugram, Haryana, India Heartcounts Skilltech Pvt. Ltd. Full time**Job Title**: Medical Representative **Location**: Gurgaon **Position Type**: Full-time **Reports To**: Regional Sales Manager **Job Summary**: The Medical Representative will be responsible for promoting and selling the company’s pharmaceutical products to healthcare professionals. This role requires a dynamic individual with strong sales acumen,...
-
Senior Business Development Representative
22 hours ago
Gurugram, India Job Nexus India Full timeJob Title: Senior Business Development RepresentativeJob ID: 0098Department: Sales / Business DevelopmentWork Location: Gurugram / Gurgaon Haryana.Experience Required: 2 4 YearsAbout the CompanyWe offer online professional courses for architects engineers and designers focusing on industryrelevant skills and practical training. Our cohortbased learning...
-
Customer Service Representative
2 weeks ago
Gurugram, India 5100 Kyndryl Solutions Private Limited Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Customer Service Representative
2 weeks ago
Gurugram, India Kyndryl Full timeWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Inside Sales Representative
3 months ago
Gurugram, Haryana, India Ingenx technologies pvt ltd Full time**Key Responsibilities**: - **Lead Generation and Prospecting.**: - **Sales Calls and Communication.**: - **Product Knowledge and Presentation.**: - **Sales Process Management.**: - **Customer Relationship Management.**: - **Collaboration and Reporting.** **Skills**: - Sales acumen and ability to close deals. - Strong understanding of the sales...
-
Business Development Representative
4 weeks ago
Gurugram, India Zopsoft Technology Private Limited Full timeJob descriptionOttermap is a leading provider of cutting-edge technologies and services, offering scalable solutions for landscaping and facilities maintenance companies of all sizes. We built our solutions by closely listening to our customers and understanding their expectations with our product. We know how to analyze this information and customize our...
-
Business Development Representative
1 week ago
gurugram, India Zopsoft Technology Private Limited Full timeJob description Ottermap is a leading provider of cutting-edge technologies and services, offering scalable solutions for landscaping and facilities maintenance companies of all sizes. We built our solutions by closely listening to our customers and understanding their expectations with our product. We know how to analyze this information and customize our...
-
Business Development Representative
1 day ago
gurugram, India Zopsoft Technology Private Limited Full timeJob descriptionOttermap is a leading provider of cutting-edge technologies and services, offering scalable solutions for landscaping and facilities maintenance companies of all sizes. We built our solutions by closely listening to our customers and understanding their expectations with our product. We know how to analyze this information and customize our...
-
Customer Service Representative
3 months ago
Gurugram, Haryana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
Senior Representative
4 months ago
SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational teams. As a result, we help executives improve business performance by realizing the value and potential of people.
Website:
Job Purpose:
To provide first line reactive technical support to SHL customers who are experiencing a technical problem with their SHL system or service, resolving issues on a first contact basis wherever possible To provide first line reactive technical support to candidates who are experiencing technical problems whilst attempting to complete a SHL Talent Measurement assessment, resolving issues on a first contact basis wherever possible To deliver a high level of customer service at all times and presenting a consistent ‘face of SHL' to customers on a global basis
Key Accountabilities:
• Provide effective technical support in response to emails, chat and occasional inbound calls in accordance with departmental SLAs and to the agreed quality standards - in order to drive optimum service to Customers
• Responsible for the initial research and investigation prior to escalating unresolved issues to the Regional Service Teams using the internal ticketing system and to monitor progress through to resolution, keeping Line Manager or Team Leaders informed
• Manage communications to Customers and Candidates throughout the investigation and resolution of technical issues.
• Responsible for updating CRM in a timely manner ensuring accurate and detailed notes are entered for each contact with reference numbers issues for each contact.
• Support SHL Technology teams in the testing of online products
• Perform Outbound courtesy calls to Customers as required
• Maintain system knowledge through ongoing training & Development.
• Provide UAT testing where required
• Generate ideas to improve processes within the GCSC
• Carry out other duties as instructed by your line manager or Team Leader
• Ability to manage integrated clients and suppliers and understand the different technologies that exist
Skills and experience:
• Excellent written and communication skills
• Ability to work under pressure and deliver results
• Ability to work to agreed targets
• Support SHL Technology teams in the testing of online product
• Good Technical know-how and how to fix software issues on PC, Laptops and Mobiles
• Good Knowledge of Windows operating system plus skills in word, excel & internet related issue
Salary: 5 LPA + bonus
Desired Experience: 2-3 Years
Position Type: Full Time
Location: Gurgaon
Profile: Senior Representative
Target batch passout: -
Eligibility: Graduate and engineering
Tentative date of interview: Immediate
Tentative date of joining: Immediate
Education:
B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BBA, BCA, BCM, BIM, BIT, BJMC, BMM, BMS, LL.B
Work Experience:
2 - 3 Years
Salary
5 - 5 LPA
Industry
Education