Information Technology Application Manager

3 days ago

Chennai, India Kaleesuwari Refinery Private Limited Full time
We are seeking a highly skilled Senior Application IT Manager for our Retail Store with extensive experience in the retail industry. The ideal candidate will have a strong background in operating Point of Sale (POS) systems and Retail ERP solutions, with a deep understanding of SAP and API- based integrations.
This role requires managing solution infrastructure across multiple chains of stores, ensuring seamless operations and optimal performance.
Key Responsibilities:
Application Management:
o Oversee the entire lifecycle of IT applications, including planning, implementation,
maintenance, and support.
o Ensure seamless integration of applications across the hyperstore chain, optimizing
business processes and enhancing operational efficiency.
o Identify opportunities for application enhancements and process improvements to
drive business growth and profitability.
Vendor Management:
o Build and maintain strong relationships with IT vendors, ensuring timely delivery of
services and adherence to SLAs.
o Negotiate contracts, manage vendor performance, and resolve issues effectively.
Infrastructure and Network Planning:
o Design and implement robust IT infrastructure and network solutions to support
hyperstore operations.
o Ensure optimal network performance and security across all store locations.
o Collaborate with store operations to identify technology needs and develop solutions
accordingly.
Business Process Optimization:
o Analyze existing business processes and identify opportunities for automation and
digital transformation.
o Implement technology solutions to streamline operations and improve customer
experience.
SAP Integration:
o Ensure seamless integration of IT applications with SAP, optimizing data flow and
reporting.
o Manage SAP-related projects and initiatives, ensuring alignment with business
objectives.
Billing and Stock Keeping:
o Oversee the development and implementation of efficient billing and stock-keeping
systems.
o Ensure accurate and timely billing, inventory management, and reporting.
Vendor Portal Management:
o Develop and manage a vendor portal to streamline communication and collaboration
with suppliers.
o Ensure secure and efficient data exchange with vendors.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 7-10 years of experience in IT application management for a retail
organization, preferably in the hyperstore sector.
Proven experience in managing IT infrastructure and networks for multi-location
environments.
Strong understanding of retail operations, including billing, stock keeping, and supply
chain management.
In-depth knowledge of SAP and its integration with other retail systems.
Excellent project management and organizational skills.
Ability to manage multiple priorities and meet deadlines.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills preferred.
Preferred Skills:
Experience working in the Indian retail industry.
Knowledge of relevant industry regulations and compliance requirements.
Certifications in ITIL, project management, or other relevant areas.
Technical Competencies:
Knowledge of SDLC
Preferred to have hands on experience with SAP and its integration with various
modules
Should possess good understanding of application architecture and also technology
stacks being used for web and mobile development
Knowledge of API design, development and delivery is preferable.

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