Training, Staff A
1 month ago
The trainers will partner closely with the Global Customer Support organization and will work across multiple functions within Blackbaud to ensure a quality employee journey that starts with onboarding and carries through continuing education and professional development.
What you’ll doDesign and deliver effective and engaging courseware for soft skills, service-based and product training sessionsMaintain and deliver corresponding documentation and communication plans for training materials and eLearning coursesDevelop subject matter experts through train-the-trainer activities, practice contacts and other coaching sessionsAssist with administration and delivery of onboarding, cross-training sessions, and continuing education as neededAct as a point of contact for trainees, SMEs and leaders to ensure successful employee and training experienceCollaborate and coordinate with trainers, subject matter experts, and other members of the team to improve and evaluate the training experienceSupport innovation at Blackbaud by creating content and managing projects on time and within Blackbaud style guidelines
What you’ll bring2+ years of learning and development experienceExperience or certification in instructional design and learning best practicesStrong communication skills with the ability to deliver information to a variety of audiences at differing skill levels and formatsResults focus with a history of driving tasks and projects to completionExperience providing guidance and feedback to enhance individual performanceProven ability to organize and plan in a methodical way to ensure efficiency and qualityDirect experience in eLearning tools, such as Articulate RISE 360 and Camtasia preferredAbility to work US hours required
For more details, feel free to connect with our Talent Acquisition SPOC:
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Training, Staff A
4 weeks ago
hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Training, Staff A
4 weeks ago
hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Training, staff a
1 month ago
Hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Training, Staff A
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Hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Training, Staff A
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hyderabad, India Blackbaud India Full timeAbout the roleWe are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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hyderabad, India Blackbaud India Full timeAbout the roleWe are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Hyderabad, India Blackbaud India Full timeAbout the roleWe are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Hyderabad, India Blackbaud India Full timeAbout the roleWe are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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Hyderabad, India Blackbaud India Full timeAbout the role We are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...
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