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Manager, Master Data Management

4 months ago

Bengaluru, India Genpact Full time
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.

Inviting applications for the role of

Manager, Master Data Management



In this role, you will be responsible for all the activities related to MDM domain.

ResponsibilitiesExecute and manage the day-to-day activities for master data domainsDaily review of process KPI and reportingEscalation managementIdentify continuous improvement projects and get them implementedMentor and Coach, the team members on the processSet milestones for the team to executeReview progress against the set milestones and ensure adherenceManage any transactional changes related to the Master data management activities Request gathering, analysing request and providing the solutionsPerform Process Controls & documentation, Quality Check. etc.SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skillsUnderstanding of the process and nuances of different entities, understanding of entity specific norms etc.proactive contributor on domain / process knowledgePlan, perform, and implement process and data improvement initiatives.Have a complete clarity and understanding of each single activity assignedHandle day to day normal communications (over emails) / explaining issues over email and during callsCollaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categoriesWork cohesively with remote teamsReady to stretch during project deliveries.Manage client expectations.Take part & support Transitions and ensure “First Time Right”.Addressing ad-hoc queries, liaising with entities, banner controllers, participate in governance meetings with customers, internal stakeholders & support teams.Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders

Qualifications we seek in you

Minimum qualifications

·Graduate or equivalent, MBA (finance full time – with only good institute)·Domain knowledge – Master Data Management

Preferred qualifications/Skills

·Excellent MS Office Skills.·Strong analytical, problem solving skills, and technical aptitude.·Expert verbal and written communication skills·High degree of energy & execution and client connect experience is a “Must”·Ability to work in a global environment·SAP ERP experience on MM and SD Module added advantage·Proven work experience as a team leader or supervisor·Good analytical and problem-solving skills·Good accounting concepts·Good interpersonal skills