Desktop Support Engineer L2 IN

1 week ago


Bengaluru, India Excis Ltd Full time

WE’RE HIRING AS ADESKTOP SUPPORT ENGINEER L1 AT INDIA Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Engineer to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us What You Will Do: Provide onsite and deskside technical support to end users by installing, configuring, and troubleshooting Microsoft Windows operating systems, MS Office applications, desktops, laptops, printers, and mobile devices (iOS and Android) to ensure smooth day-to-day IT operations. Deliver hands-and-feet support for network and datacenter equipment, assisting with hardware installations, replacements, connectivity checks, and coordination with remote support teams to maintain optimal network and server performance. Manage and maintain user accounts and IT assets, including Active Directory administration (user creation, mailbox setup, and distribution lists), SCCM deployments, image builds, and support for remote access tools such as Bomgar, WebEx, and Windows native utilities.



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