Wipro | Transition Manager
2 days ago
Wipro is pleased to announce an opening for the position of Transition Manager. Preferably looking for immediate joiners.
This position requires on-site presence and need someone comfortable working in WFO set-up.
Locations: Pune/Hyderabad/Mumbai
Experience: 10+ years
Preferably looking for someone who can join within 15 days considering the urgency of this role.
Non-IT Transitions /BPO transitions experience is must.
Responsibilities:
- Manage active transitions as assigned.
- Be the customer's SPOC for all questions, decisions, actions and updates as applicable.
- Support the project as the first escalation point for internal and customer issues.
- Drive governance calls and meetings for internal and customer updates.
- Plan for, conduct and manage relevant trainings to be delivered to transitions team.
- Participate in / conduct assessments to gauge the training needs of the team.
- Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
- Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
- Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.
- Combining process migration activities along with IT implementation
- Gives customer distinct advantage as vendor manages both IT as well as the operations
- Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality
- Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.
- Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
- Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle.
Interested candidates who can join in within 15 days are encouraged to send their application through this job post.
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