Regional Trainer
4 days ago
Regional Training Manager (RTM)
is responsible for overseeing training programs across the region, including induction, refresher, and compliance training for staff. The RTM ensures that new hires receive timely training and existing staff stay updated on key policies and procedures. The role involves assessing staff performance, identifying training needs, and delivering targeted sessions to improve skills and compliance. Regular branch visits and field assessments are conducted to monitor progress and provide on-the-spot coaching. The RTM also manages training resources, evaluates training effectiveness, and coordinates with various stakeholders to ensure seamless operations.
Job Description – Regional Training Manager (RTM)Manage induction training
for newly joined TCMs & PCM-CTs, ensuring completion within 3 months of joining as per the prescribed guidelines.Coordinate induction training
with ZTM, HRD, ROE, and other stakeholders, including sending notifications, preparing training plans, and ensuring all required records are maintained.Conduct refresher training
for PCM, CM, SCM, ABM, BM, and SBM staff at least twice a year, covering compliance, processes, and new guidelines.Ensure staff are well-versed
in RBI compliance, loan documentation, client protection, core values of CASHPOR, and key policies (POSH, Gender Equality, etc.).Assess staff performance
by evaluating loan proposals (disbursed/undisbursed), providing on-the-spot training, and addressing skill gaps through targeted sessions.Measure the impact
of training using pre- and post-tests, feedback forms, and field visits, ensuring continuous learning and improvement.Develop training content
on various topics and share it with Circle Heads for review, ensuring relevance and quality.Monitor branch performance
through CCCR reports, identify low-performing branches, and design training plans to improve portfolio quality and productivity.Visit a minimum of 8 branches per month , assess proposals, conduct training, and maintain training records such as attendance and feedback.Maintain training equipment and logistics , ensuring the proper functioning of training centers and timely availability of necessary materials.Evaluate and report training expenses
against budget, submitting monthly reports to ZTM, Circle Heads, and HOD.Regularly communicate
with Zonal Trainer, RM/DRM, and other concerned departments to report progress and share training updates.Submit monthly and quarterly training plans, achievement reports, and on-the-job training reports
(branch visits, pre/post tests, feedback, etc.).
Required Qualifications:Educational Qualification : Any graduate (MBA preferred).Experience : Minimum 3 years of experience in a training role within
NBFC-MFI
or
Banking
sector.Tools Proficiency : Must be skilled in MS Office Suite, particularly
MS Excel ,
MS Word ,
MS PowerPoint , and
MS Teams .
Remuneration :Negotiable
based on experience and qualifications.
Key Skills :Excellent
writing and public speaking
skills.Strong
learning aptitude
with a creative mindset.Willingness to
travel
to rural areas as needed.Proficient in
developing training content
tailored to different learning needs.Adaptability
to rural conditions and ability to
relocate
within the operational area.
Regards ,Devendra Pratap SinghSr. Manager-HRDCashpor Micro Credit
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