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Axtria - Manager/Senior Manager - Technical Writing
4 months ago
Job Description - Technical Writer (Manager / Senior Manager)
Job location : Noida/Gurgaon/Bangalore
The Role :
You will work closely with our product management and engineering teams to ensure our learning experiences complement product offerings to help grow the company. You will engage directly with Axtria's services teams to understand the challenges that they are facing and engage with our partners and customers to make sure our learning experiences are effective.
This is an individual contributor role that will be part of a small group of technical writers, while working closely with product managers and SMEs globally.
This role reports to the Senior Manager - Technical Publications, part of the global product management organization. Location is Gurgaon, India.
Key Responsibilities
- Produce high-quality learning experiences -feature guides, release notes, API docs, training materials and more - to guide and educate customers, partners and internal teams. Develop deep product knowledge through researching, partnering with SMEs, and using the product.
- The role is responsible for creating and updating learning experiences for the Axtria portfolio of products.
- Should be able to document complex technical topics very clearly, concisely, and in an easily understood manner in team collaboration tools such as Confluence, SharePoint and Wiki.
- Ideal candidate should have significant experience as a Technical Writer in a fast-paced software development environment following Agile methodology.
- A good eye for developing learning experiences that include text, graphics, videos, and simulations.
- Help build our writing team's standards, processes, and best practices.
- Shape the development of our content management system with your writing expertise.
- Hire, advise, assist, and mentor other writers, and participate in collaborative content reviews.
- Strong work ethic, initiative, and drive
Required Experience/Skills
- Bachelor's Degree required.
- 10-15 years' experience developing technical publications for B2B / SaaS Products.
- Experience with HTML and content-management tools.
- Knowledge of Agile methodology.
- Experience using modern technical publications toolsets and setting standards for technical publications to exceed the expectations of the modern enterprise B2B user.
- Excellent writing skills, including thoughtful information hierarchy, great sentence structure, and a conversational yet professional voice.
- Embrace a user-centric approach to focus on what the customer needs, not what the system does.
- Exceptional audience analysis, written and verbal communication, and problem solving.
- Portfolio of writing samples that communicate technical information in a modern, conversational voice and tone.
The Preferred Qualifications
- Experience working in a fast-paced environment.
- Experience working in an Agile environment, using Scrum and Kanban methodologies.
- Demonstrated business acumen, including experience measuring and calibrating the impact of your work against key business and customer experience goals.
Company Profile :
Axtria - Ingenious Insights :
Axtria is life sciences focused global big data analytics and software technology company, we help Life Sciences companies to transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to improve their lives.
Our recent funding round valued us close to $1 Billion
More importantly, we are looking to build an exceptional team to accelerate our progress.
Since our founding in 2010, technology innovation has been our winning differentiation, and we continue to leapfrog competition with platforms that deploy Artificial Intelligence and Machine Learning. Our cloud-based platforms - Axtria DataMax- , Axtria InsightsMax- , Axtria SalesIQ- , and Axtria CustomerIQ- Axtria PatientIQ , Axtria FieldIntelligence - That enable our customers to efficiently manage data, leverage data science to deliver insights for sales and marketing planning, and manage end-to-end commercial operations. With customers in over 20 countries, Axtria is one of the biggest global commercial solutions providers in the Life Sciences industry.
We continue to win industry recognition for growth and are featured in some of the most aspirational lists - INC 5000, Deloitte FAST 500, NJBiz FAST 50, SmartCEO Future 50, Red Herring 100, and several other growth and technology awards.
