Technical Delivery Manager

3 months ago


Dehradun, India Magna Hire Full time

We are seeking a talented Technical Delivery Manager to join our innovative team. The ideal candidate will have a strong background in both Technology and Project and Client Management, with expertise in modern web technologies.

Responsibilities :

- Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; and recommending system improvements.


- Provides leadership, organizational structure, and resource management for multiple Engineering teams.


- Provide technical leadership and innovation across all aspects of technology development.


- Provide support and mentoring to technical team leads, including talent and succession planning.


- Lead and manage technical delivery resources.


- Ensure project deliverables are accomplished on time and within budget.


- Communicates technical and operational issues to engineering and audit leadership in a timely manner.


- Ensure that all technology standards are adhered to while developing systems.


- Work collaboratively with business partners to define and ensure the completeness and accuracy of system / technical requirements.


- Communication between business, client, staff, and engineering teams.


- Manages staff, teams, and matrix resources to meet service delivery SLAs.


- Planning and management of projects supporting Enterprise areas.


- Facilitating discussions and consensus among various stakeholders.


- Maintenance and management of business relationships with clients and business partner organizations.


- Corporate application availability and delivery meet or exceed negotiated SLAs and business/client objectives.


- Positive trending for customer satisfaction results.


- Delivery Management objectives in Onshore and Offshore Models for multiple clients across the globe


- Gather and report detailed performance data against key indicators, to generate actionable improvements to the quality of service offered.


Requirements :

- Good technical experience in Web and open-source projects.


- Strong understanding of SDLC and Architecture.


- Should be able to work with Architects and TLs and provide inputs and guidance on best practices and architecture.


- Organizational skills with the ability to be flexible and work with minimal direction.


- Ability to work on multiple projects and Initiatives in parallel.


- Need to identify skills gap and necessary Training for Teams


- Lead the projects from inception till production rollout and support as well.


- Excellent verbal and written communication skills.


- Ability to work well independently and maintain focus in a highly dynamic work environment.


- Experience in project management tools, such as Jira, Asana, or Trello.


- Strong cross-functional influence and leadership skills with experience in managing large cross-functional teams.


- Strong domain expertise in enterprise applications and engineering technology (ref:hirist.tech)


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