L1 Service Desk associate

1 day ago

Noida, India NTT DATA Services Full time

Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L1 Service Desk associate to join our team in noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and Responsibilities:  In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.Record, Update, and Escalate Support issues to the next level promptly.Support all IT onboarding activities for end-usersWork with our internal IT Teams on system testing, integration, and maintenance.Engage in discovering new IT business tools to support our business users and our internal IT Team.Seek, Suggest, Evaluate, and implement process and technology improvements.Willing to learn grow in other IT Business areasRequirements for this role include: Excellent English written and verbal communication skills.Exceptional customer service skills.Great Team player24/7 rotational shifts and week offs and Work from Office mandatoryExcellent communication skills, comfortable working with various stakeholdersStrong troubleshooting skills, bug-finding, and resolutionAbility to work independently within a diverse global teamIT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)"  About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

  • L1 Service Desk associate

    2 weeks ago

    Noida, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a L1 Service Desk associate to join our team in noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and Responsibilities:  In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or...

  • L1 Service Desk associate

    2 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Req ID: 313120NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a L1 Service Desk associate to join our team in noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and...

  • Helpdesk Associate

    4 days ago

    Noida, India NTT DATA Full time

    Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable...

  • Helpdesk Associate

    6 days ago

    Noida, India NTT Data Services Full time

    -Helpdesk Associate - Service Desk (2018-288185) - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be...

  • NOC Engineer

    6 days ago

    Noida, Uttar Pradesh, India HEX64 Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2)Core (All)247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly.Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom).Tools: Site24x7, ManageEngine OpManager/Endpoint Central, Grafana, Azure/AWS monitors.Clear...

  • Helpdesk Associate

    2 weeks ago

    Noida, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a Helpdesk Associate - L1 Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and Responsibilities:  In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or...

  • Helpdesk Associate

    2 weeks ago

    Noida, India NTT DATA Full time

    Job Description Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN)....

  • Helpdesk Associate

    2 weeks ago

    Noida, India NTT DATA Full time

    Job Description Req ID:     NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN)....

  • Front Desk Associate

    22 hours ago

    Noida, Uttar Pradesh, India Ihdp Home Interiors Export Parks Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Front Desk Associate will be the first point of contact for visitors, tenants, and clients. You will provide exceptional customer service, manage inquiries, and assist with administrative tasks to ensure the smooth operation of the front desk area.

  • Help Desk Engineer

    4 days ago

    Noida, Uttar Pradesh, India Green Apple Consultancy Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Urgently reqd Help Desk @L1 n L2 level to Support M365 Help DeskInstallationConfigurationTicket ResolutionAZURESCCM/VPNCloud ServicesLog AnalysisEmail Security @ NOIDAExp : 2-4 yrsSalary : lpa @ both Fixed n Rotational Level Required Candidate profileMail cv @ or with relevant details Perks and benefitsBoth Rotational And Fixed Shift Available