Manager, Pricing

2 weeks ago

Bengaluru, India [24]7.ai Full time
Manager / Assistant Manager, Pricing & Financial Analysis - BPO

About (24)7.ai Innovation Labs:(24)7.ai

is a global leader in

conversational AI

and

Customer Experience . We make it simple for consumers to connect with companies to get things done.

(24)7.ai is

redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, (24)7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. We provide customer engagement solutions for service and sales powered by a cloud platform that uses big data and predictive analytics to deliver business outcomes.

The world’s largest and most recognizable brands are using intent-driven engagement from (24)7.ai to assist several hundred million visitors annually, through more than 2.5 billion conversations, most of which are automated and learn from each consumer experience. We have one of the best work environments in Bangalore. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

(24)7.ai

Headquartered in San Jose, California, USA with R&D centers in the US, Canada, India, Australia and sales offices in the US, Canada, UK, and Australia.For more information, visit: Description:As an

Analytics and Pricing resource , your responsibilities will include

providing financial insights

and

projections to various stakeholders ,

preparing pricing

for

new business opportunities . You

will provide reliable data and analysis to be used in decision-making and planning .

You will

prepare accurate monthly financial reports, assist in the preparation of presentations

that

provide thoughtful analysis, identify action items, and effectively frame decisions that need to be made .

Required Education and Work experience / Skills:Bachelor’s degree with MBA / CA and experience in finance or a related area. Preferably CA.Experience: Total of 5 to 8 Years. Relevant 4+ Years of experience in Ops finance, Pricing / Rate negotiation & Analytics.Strong Excel, Word, and PowerPoint skillsGeneral knowledge of financial/operational principlesA very good understanding of finance and how P&L works and cost goes to P&L.Experience developing

financial analysis and BPO Pricing – Good to have.

Interpersonal and communication skills with the ability to interact with various management levels.Ability to manage multiple tasks and adapt to a changing, fast-paced environment.Superior attention to detail and ability to successfully manage multiple competing priorities while maintaining a view of the big picture.Demonstrated ability to influence others through effective verbal and written communication.Demonstrated ability to drive projects across an organization.

Work Location:

Bangalore / Hybrid (Candidate must be in Bangalore)

ResponsibilitiesProvide

Analytics support / financial insights and

projections

to the operation teams related to productivity, forecast planning, reporting, and other cost metrics.

Prepare pricing for new business opportunities & negotiate the rates.

Review

MSAs and SOWs for new and existing clients.

Working closely with

CXO resources on regular basis.

You will

provide reliable data and analysis

to be used in decision-making and planning. You will prepare accurate

monthly financial reports,

Assist in the preparation of presentations that provide thoughtful analysis, identify action items, and effectively frame decisions that need to be made.Identify and understand business challenges; propose and create solutions.Work on corporate projects and initiatives that impact the entire organization.Assist in creating presentations that provide insightful analysis, identify required action items, and effectively frame decisions to be made.Identify and research variances to forecast, budget, and prior-year expenses, proactively identifying opportunities for improvement.Review

MSAs and SOWs for new and existing clients.

Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization.

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