Communication Trainer

9 hours ago

New Delhi, India TP Full time

We’re Hiring –Voice Coaches (Communication & Soft Skills Triner)||International Telecom Process|| GurgaonTeleperformance India is looking for passionate and dynamicVoice Coachesto join our growing teamIf you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shineWhat You’ll DoCoach, mentor & enhance communication and soft skills of frontline employees.Conduct regular voice & accent training sessions for new hires and existing teams.Identify communication gaps through call audits and provide constructive feedback.Drive performance improvement through floor support and refresher sessions.Collaborate with Ops & Quality teams to improve customer experience delivery.What We’re Looking ForMinimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)Strong command over spoken English & excellent presentation skillsExperience in call monitoring, feedback sessions & coaching methodologyWilling to work from office (Gurgaon) in rotational shifts

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