Customer Service Executive
1 week ago
Role Description
This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for handling customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Interpersonal Skills and Customer Service Management
- Customer Satisfaction and Customer Support skills
- Experience in Customer Service
- Strong communication and problem-solving skills
- Ability to multitask and work well under pressure
- Attention to detail and organizational skills
- Knowledge of CRM systems and tools
- Previous experience in a similar role is a plus
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