Growth Consultant..

5 days ago

Anand, India Shipsy Full time

Shipsy – AI-Native Platform for Autonomous Supply Chains 📍 GurgaonAI-powered technology DNAIntegrated TMS + WMS platformGlobal market presence with 275+ enterprises servedRecognized by Gartner® Magic Quadrant™ and “Customers’ Choice” in Transportation Management SystemsClients include Heineken, Aramex, Walmart, Qatar PostRole: Growth ConsultantObjective: Be the primary advocate for Shipsy’s customers, ensuring maximum value realization, strong adoption, customer satisfaction, and contributing to revenue growth and retention.Key ResponsibilitiesClient Relationship ManagementBuild and nurture long-term client partnershipsOnboarding & AdoptionEnsure smooth onboarding, accelerate time-to-value, and drive adoptionAccount Reviews & GrowthConduct business reviews, track KPIs, identify upsell/cross-sell opportunitiesCustomer AdvocacyRepresent customer feedback internally to product and engineering teamsProblem ResolutionProactively address challenges in partnership with support/product teamsTraining & EnablementDeliver workshops, training sessions, and resources for clientsData-Driven InsightsAnalyze usage data to track engagement, identify risks, and recommend strategiesRenewals & RetentionPartner with account management to secure renewals and expansion revenueGrowth Consulting & StrategyAdvise clients on strategic initiatives to maximize business outcomesCandidate Profile:Experience: 3–5 years in Growth, Account Management, Consulting, SaaS, supply chain/logistics tech, or Expansion SalesKnowledge: Strong understanding of supply chain operations and customer lifecycle managementSkills: Excellent communication, stakeholder management, and problem-solving; ability to work cross-functionallyEducation: Bachelor’s in Business, Technology, or related field (Master’s preferred)Culture & OpportunityBe part of building the future of autonomous supply chainsWork in a fast-growing, innovative, and globally recognized AI-native platform

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