Salesforce CRMA

2 weeks ago

New Delhi, India LTIMindtree Full time

Job SummaryWe are seeking an experienced Salesforce CRM Analytics (formerly Tableau CRM / Einstein Analytics) professional to design, develop, and manage analytics solutions within the Salesforce ecosystem. The ideal candidate will have hands-on experience in creating dashboards, datasets, dataflows, recipes, and implementing actionable insights that drive business performance.Key Responsibilities- Design and develop CRM Analytics dashboards, lenses, and datasets to deliver key business insights. - Build and maintain dataflows, recipes, and bindings within CRM Analytics. - Integrate Salesforce data with external sources (via Data Manager, connectors, or APIs). - Collaborate with business stakeholders to gather analytics requirements and translate them into functional designs. - Ensure data quality, performance optimization, and effective data governance within CRMA. - Work with Salesforce Admins, Developers, and Architects to align analytics with broader CRM strategy. - Implement security predicates, row-level security, and sharing inheritance in datasets. - Develop documentation, training, and best practices for CRMA usage. - Support enhancements, troubleshoot issues, and maintain dashboards as per business needs.

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